Free ITIL 5 Managing Professional practice test, with a free personalised score report.
Exam-aligned, 160 questions, 360 minutes, pass mark 70% (112 / 160). Each live PeopleCert module is scored separately at 28 / 40. Mapped to the full official PeopleCert syllabus. You download the question paper right away, then email your answers to info@learnersink.com and our certified trainers send back your personalised score report with the full answer key and rationales.
- Realistic question stems and distractors
- Answer key and detailed rationales emailed when you submit your answers
- Free personalised, topic-wise score report from a certified trainer
- Topic-wise weightage and syllabus breakdown
- Tips on time management and scoring strategy
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ITIL 5 Managing Professional domain weightage
Topic-by-topic breakdown used by PeopleCert on the live exam.
Value stream design and mapping, end to end flow from idea to support, service design practice, service validation and testing, release and deployment management.
Incident, problem and change enablement at managerial depth, service desk at scale, monitoring and event management, team topologies, shift left, culture for high performing teams.
Stakeholder engagement at senior level, customer journey mapping, service design thinking, business relationship management, service catalogue management.
Value co-creation, customer experience and user experience management, XLAs alongside SLAs, demand management, onboarding and offboarding.
DevOps topologies, site reliability engineering, error budgets and SLOs, platform engineering, chaos engineering awareness, AIOps and observability.
Blameless postmortems, incident command, toil reduction, change enablement at velocity, continuous delivery pipeline concepts, high velocity organisational culture.
Service portfolio management, demand management at scale, service financial management, service strategy frameworks, risk management in services.
ITIL maturity assessments, continual improvement at organisational scale, compliance and audit readiness, enterprise tooling awareness, executive reporting on services.
Syllabus covered in the practice test
Value streams from idea to support, service design, validation and testing, release and deployment, service desk at scale.
Customer journey mapping, business relationship management, XLAs, demand management, onboarding and offboarding.
DevOps, SRE, error budgets, platform engineering, AIOps, toil reduction and high velocity culture.
Portfolio planning, service financial management, governance, maturity assessment and continual improvement at scale.
How PeopleCert scores CDS, DSV, HVIT and DPI separately, sequencing modules and the path to ITIL 5 Master.
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