Free practice test

Free ITIL Service (Version 5) practice test, with a free personalised score report.

Exam-aligned, 40 questions, 90 minutes, pass mark 70% (28 / 40). Mapped to the full official PeopleCert syllabus. You download the question paper right away, then email your answers to info@learnersink.com and our certified trainers send back your personalised score report with the full answer key and rationales.

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  • Free personalised, topic-wise score report from a certified trainer
  • Topic-wise weightage and syllabus breakdown
  • Tips on time management and scoring strategy
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Questions
40
Duration
90 minutes
Pass mark
70% (28 / 40)
Awarded by
PeopleCert

ITIL Service (Version 5) domain weightage

Topic-by-topic breakdown used by PeopleCert on the live exam.

Service fundamentals in ITIL 5
20%

Services, outcomes, value co-creation and how ITIL Version 5 reframes the service concept.

Service design for digital delivery
17.5%

Designing services for digital, cloud and AI enabled delivery, with resilience and experience built in.

Service portfolio and value streams
17.5%

Portfolio decisions, value stream mapping, demand shaping and end to end flow.

Sustaining services at scale
20%

Operating, supporting and evolving services at scale, including reliability, cost and sustainability.

Service value realization and improvement
25%

Proving realised value, measurement, feedback loops and continual service improvement.

Syllabus covered in the practice test

Service fundamentals

What a service is in ITIL Version 5 and how value is co-created.

Designing digital services

Design for cloud, automation, AI assistance, resilience and experience.

Portfolio and value streams

Deciding what to run, mapping flow and removing waste.

Operating at scale

Reliability, cost efficiency, sustainability and scaling support models.

Value realisation

Measuring outcomes, feedback loops and continual improvement of services.