Free ITIL Service (Version 5) practice test, with a free personalised score report.
Exam-aligned, 40 questions, 90 minutes, pass mark 70% (28 / 40). Mapped to the full official PeopleCert syllabus. You download the question paper right away, then email your answers to info@learnersink.com and our certified trainers send back your personalised score report with the full answer key and rationales.
- Realistic question stems and distractors
- Answer key and detailed rationales emailed when you submit your answers
- Free personalised, topic-wise score report from a certified trainer
- Topic-wise weightage and syllabus breakdown
- Tips on time management and scoring strategy
Get the free ITIL 5 Service practice test PDF
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ITIL Service (Version 5) domain weightage
Topic-by-topic breakdown used by PeopleCert on the live exam.
Services, outcomes, value co-creation and how ITIL Version 5 reframes the service concept.
Designing services for digital, cloud and AI enabled delivery, with resilience and experience built in.
Portfolio decisions, value stream mapping, demand shaping and end to end flow.
Operating, supporting and evolving services at scale, including reliability, cost and sustainability.
Proving realised value, measurement, feedback loops and continual service improvement.
Syllabus covered in the practice test
What a service is in ITIL Version 5 and how value is co-created.
Design for cloud, automation, AI assistance, resilience and experience.
Deciding what to run, mapping flow and removing waste.
Reliability, cost efficiency, sustainability and scaling support models.
Measuring outcomes, feedback loops and continual improvement of services.
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