Free practice test

Free ITIL 5 Foundation practice test, with a free personalised score report.

Exam-aligned, 40 questions, 60 minutes, pass mark 65% (26 / 40). Mapped to the full official PeopleCert syllabus. You download the question paper right away, then email your answers to info@learnersink.com and our certified trainers send back your personalised score report with the full answer key and rationales.

  • Realistic question stems and distractors
  • Answer key and detailed rationales emailed when you submit your answers
  • Free personalised, topic-wise score report from a certified trainer
  • Topic-wise weightage and syllabus breakdown
  • Tips on time management and scoring strategy
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Questions
40
Duration
60 minutes
Pass mark
65% (26 / 40)
Awarded by
PeopleCert

ITIL 5 Foundation domain weightage

Topic-by-topic breakdown used by PeopleCert on the live exam.

Key ITIL terms and definitions
30%

Value, value co-creation, service, product, outputs and outcomes, utility and warranty, user experience, sustainability, service offering, costs, risks, service relationship roles and SLAs (12 questions).

Four dimensions of product and service management
10%

Organizations and people, information and technology, partners and suppliers, value streams and processes, PESTLE external factors and the holistic approach (4 questions).

Product and service lifecycle
10%

Discover, design, acquire, build, transition, operate, deliver and support, and the iterative, non-linear nature of the lifecycle (4 questions).

ITIL value system
40%

Value system components, the seven guiding principles, governance, incident, problem, known error, service request, management practice groups and critical success factors (16 questions).

Value streams
5%

Value stream definition and core versus enabling value streams (2 questions).

ITIL and AI
2.5%

The ITIL AI Capability Model (1 question).

ITIL and other frameworks
2.5%

Using ITIL with DevOps and PRINCE2 (1 question).

Syllabus covered in the practice test

Version 5 terms

Product as well as service, user experience and sustainability as part of value, service offerings and service relationships.

Four dimensions

How each dimension, plus PESTLE external factors, shapes products and services.

Product and service lifecycle

The eight Version 5 lifecycle activities from Discover to Support, applied iteratively.

ITIL value system

Guiding principles, governance, practice groups and the key practices most often tested.

Value streams, AI and frameworks

Core and enabling value streams, the ITIL AI Capability Model, and ITIL with DevOps and PRINCE2.

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