Free practice test

Free ITIL 5 Foundation practice test, with full answer key.

Exam-aligned, 40 questions, 60 minutes, pass mark 65% (26 / 40). Mapped to the full official PeopleCert syllabus.

  • Realistic question stems and distractors
  • Detailed rationales for every answer
  • Topic-wise weightage and syllabus breakdown
  • Tips on time management and scoring strategy
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Get the free ITIL F practice test PDF

Questions
40
Duration
60 minutes
Pass mark
65% (26 / 40)
Awarded by
PeopleCert

ITIL 5 Foundation domain weightage

Topic-by-topic breakdown used by PeopleCert on the live exam.

Service management concepts
25%

Value, value co-creation, organisations, service providers, consumers, products and services.

Guiding principles
25%

Focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, optimise and automate.

Four dimensions and SVS
25%

Organisations and people, information and technology, partners and suppliers, value streams and processes; Service Value System.

ITIL practices
25%

Continual improvement, change enablement, incident, problem, service request, service desk, service level management and more.

Syllabus covered in the practice test

Key concepts

Service, utility, warranty, value, outcomes, costs and risks.

Four dimensions

How each dimension shapes service value.

Service Value System

Inputs, governance, SVC, practices, continual improvement, outputs.

Service Value Chain

Plan, improve, engage, design and transition, obtain and build, deliver and support.

Selected practices

Detailed mechanics of the 15 most-tested ITIL 5 practices.