Free practice test

Free ITIL 4 Practitioner: Monitoring and Event Management practice test, with a free personalised score report.

Exam-aligned, 20 questions, 30 minutes, pass mark 65% (13 / 20). Mapped to the full official PeopleCert syllabus. You download the question paper right away, then email your answers to info@learnersink.com and our certified trainers send back your personalised score report with the full answer key and rationales.

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  • Free personalised, topic-wise score report from a certified trainer
  • Topic-wise weightage and syllabus breakdown
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Questions
20
Duration
30 minutes
Pass mark
65% (13 / 20)
Awarded by
PeopleCert

ITIL 4 Practitioner: Monitoring and Event Management domain weightage

Topic-by-topic breakdown used by PeopleCert on the live exam.

Purpose and key concepts
25%

Purpose of the practice, monitoring versus event management, event types and states of interest.

Thresholds, alerts and noise
25%

Setting thresholds, alert design, correlation, suppression and reducing alert fatigue.

Practice success factors and metrics
25%

Success factors, detection coverage, false positive rate and practice capability development.

Observability, automation and integration
25%

Observability practices, automated responses, and integration with incident, problem and infrastructure practices.

Syllabus covered in the practice test

Purpose, scope and terminology

Event, alert, threshold, monitoring system and states of interest.

Designing monitoring

What to monitor, active and passive monitoring, and coverage of the service stack.

Event handling

Classification, correlation, filtering, escalation and automated response.

Observability

Logs, metrics, traces and how modern observability extends classic monitoring.

Metrics and integration

Detection performance and links to incident, problem and continual improvement.