Free practice test

Free ITIL Transformation (Version 5) practice test, with a free personalised score report.

Exam-aligned, 40 questions, 90 minutes, pass mark 70% (28 / 40). Mapped to the full official PeopleCert syllabus. You download the question paper right away, then email your answers to info@learnersink.com and our certified trainers send back your personalised score report with the full answer key and rationales.

  • Realistic question stems and distractors
  • Answer key and detailed rationales emailed when you submit your answers
  • Free personalised, topic-wise score report from a certified trainer
  • Topic-wise weightage and syllabus breakdown
  • Tips on time management and scoring strategy
100% free. No spam. GDPR compliant.

Get the free ITIL 5 Transformation practice test PDF

Share a few details and the question paper is yours right away. Email your completed answers back to us and we return a free personalised score report with the full answer key.

Questions
40
Duration
90 minutes
Pass mark
70% (28 / 40)
Awarded by
PeopleCert

ITIL Transformation (Version 5) domain weightage

Topic-by-topic breakdown used by PeopleCert on the live exam.

Understanding organizational transformation
20%

What transformation is, why it differs from incremental change, and the conditions that make it succeed.

Vision, sponsorship and direction
20%

Setting a compelling vision, securing executive sponsorship and aligning the transformation with strategy.

Culture and stakeholder engagement
20%

Culture assessment, engagement plans, communication cadence and building coalitions of support.

Managing resistance and transformation risk
20%

Sources of resistance, mitigation techniques, transformation risk management and change fatigue.

Sustaining and measuring transformation
20%

Embedding new ways of working, benefits realisation, measurement and preventing regression.

Syllabus covered in the practice test

Transformation fundamentals

How transformation differs from routine change and what makes it stick.

Vision and sponsorship

Framing the case for change and securing active executive sponsorship.

Culture and engagement

Assessing culture, engaging stakeholders and building coalitions.

Resistance and risk

Diagnosing resistance, mitigating risk and managing change fatigue.

Sustaining change

Embedding behaviours, realising benefits and measuring transformation progress.