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ITIL® 4 Strategist: Direct, Plan, and Improve

This ITIL 4 Strategist: Direct, Plan and Improve (DPI) course provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

The course prepares you for the ITIL® 4 Strategist: Direct, Plan & Improve exam, a crossover exam that fullfills a core requirement of both the ITIL 4 Managing Professional (MP) and Strategic Leader (SL) certifications.

Course Overview

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Who can do ITIL® 4 Strategist: Direct, Plan, and Improve

This DPI ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. The ITIL Strategist certification also well-suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.


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