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Free ITIL 5 Foundation Practice Test for Download: Full Length 40 Question Mock Exam for 2026

By Learners Ink Content Team·8 min read·Updated 8 October 2026·Published 3 August 2026
Free ITIL 5 Foundation (IT service management) practice test download, full length mock exam cover by Learners Ink
TL;DR

ITIL 5 Foundation requires 26 out of 40, a 65 percent threshold that leaves room for only 14 wrong answers. Version 5 adds products alongside services, user experience and sustainability as part of value, the eight activity Product and Service Lifecycle, and the ITIL AI Capability Model, none of which appears in the ITIL 4 practice material still circulating online. The Learners Ink free ITIL 5 Foundation practice test is a full length 40 question paper over 60 minutes refreshed on 8 October 2026 and mapped to the seven official ITIL Foundation (Version 5) syllabus categories, with the ITIL Value System carrying 40 percent as the heaviest area. The download is free. Email your answers to info@learnersink.com for the complete answer key with explanations and a free personalised score report.

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Free practice test
Download Free ITIL 5 Foundation Practice Test

40 questions - 60 minutes - free PDF, short form to download

Download Free ITIL 5 Foundation Practice Test

Download the Free ITIL 5 Foundation Practice Test

Full Length | 40 Questions | 60 Minutes | Free download, gated. Share a few details on the download page and the question paper is yours.

Updated on 8 October 2026. This is the latest full length edition of the test, fully refreshed to cover the newer ITIL Version 5 areas. Every download link on this page serves the new 8 October 2026 paper, so what you get is the current edition, not an older ITIL 4 style question bank.

Download Free ITIL 5 Foundation Practice Test or Browse All Free Practice Tests.

What the latest 8 October 2026 test edition includes

The paper was fully refreshed on 8 October 2026 to match the current PeopleCert ITIL Foundation (Version 5) syllabus. The newer Version 5 areas below are examined in this paper, and they are exactly the areas that older ITIL 4 practice material still circulating online does not cover.

  • Version 5 core terms: product as well as service, user experience and sustainability as part of value, service offerings and service relationships.
  • The eight activity Product and Service Lifecycle: Discover, Design, Acquire, Build, Transition, Operate, Deliver and Support, applied iteratively rather than as a linear sequence.
  • The ITIL AI Capability Model in the ITIL and AI domain, covering how AI capabilities are governed inside the value system.
  • ITIL alongside DevOps and PRINCE2 in the ITIL and Other Frameworks domain.
  • All seven official syllabus domains at their exact exam weights, with the ITIL Value System carrying 40 percent of the paper as the heaviest area.

Get the latest edition now

Download the updated free ITIL 5 Foundation Practice Test from the ITIL 5 Foundation test download page, or explore the full resources hub for every free practice test, syllabus PDF and study guide.

How it works: three steps, no payment at any stage

Step 1. Download the full length test. Go to the free ITIL 5 Foundation practice test page and download it. You get a complete 40 question paper with a printable answer sheet. Complete the short form on the page and the paper downloads right away. No card details, no subscription, no trial period.

Step 2. Take it under exam conditions. Block 60 uninterrupted minutes. No notes, no phone, no pausing to look things up.

Step 3. Email your answers to receive the answer key and your score report. Send your completed answers to info@learnersink.com with your name, city, country, mobile number and the date you took the test. A certified Learners Ink trainer reviews your submission and sends back the complete answer key, with a full written explanation for every one of the 40 questions, covering why the correct option is right and why each of the other three is wrong, and your free personalised score report, breaking your performance down domain by domain.

The answer key is deliberately not published for direct download. It is sent to candidates who have actually sat the paper, because an answer key read alongside the questions teaches you nothing about your own readiness.

Start with the full length paper

Why most free ITIL 5 Foundation practice tests waste your time

Search for a free ITIL 5 Foundation practice test and you will find hundreds. Almost all of them share the same four weaknesses.

  • They are ITIL 4 material. This is the decisive problem. Version 5 introduced the ITIL AI Capability Model, brought products and user experience into the core terms, and replaced the six activity Service Value Chain with an eight activity Product and Service Lifecycle (Discover, Design, Acquire, Build, Transition, Operate, Deliver, Support). ITIL 4 material covers none of this.
  • They underestimate the 65 percent threshold. 26 out of 40 gives you only 14 wrong answers. That is a tighter margin than most Foundation level exams and it rewards precision rather than general familiarity.
  • They are unweighted. The ITIL Value System carries 40 percent of the paper and Key ITIL Terms and Definitions 30 percent, while Value Streams, ITIL and AI, and ITIL and Other Frameworks carry far less.
  • They give you a letter, not a reason. ITIL distractors are frequently a real practice applied to the wrong purpose or scope. Understanding the precise boundary between incident management and problem management, for instance, is exactly what the exam tests.

What is inside the full length ITIL 5 Foundation practice test

Every question is tagged by domain and by topic. That tagging is what makes the personalised score report possible, and it is the single feature that separates this from every other free ITIL 5 Foundation test available online.

ElementDetail
Questions40, matching the live exam format
Duration60 minutes
Key ITIL Terms and Definitions12 questions, 30%
Four Dimensions of Product and Service Management4 questions, 10%
Product and Service Lifecycle4 questions, 10%
ITIL Value System16 questions, 40%
Value Streams2 questions, 5%
ITIL and AI1 question, 2.5%
ITIL and Other Frameworks1 question, 2.5%
New in Version 5Products and user experience, sustainability, eight activity Product and Service Lifecycle, ITIL AI Capability Model, ITIL with DevOps and PRINCE2
Answer sheetPrintable grid included
Download costFree, short form required, no payment
Answer keyEmailed free once you submit your answers
Personalised score reportEmailed free once you submit your answers

The domain weighting is what tells you where to study

The ITIL Value System carries 40 percent of the ITIL 5 Foundation exam, covering the seven guiding principles, governance, incident, problem, known error, service request, practice groups and critical success factors. Key ITIL Terms and Definitions follows at 30 percent.

A candidate comfortable with the seven Guiding Principles but hazy on the boundaries between practices has an exam risk concentrated exactly where the marks are. Domain scoring exposes this before exam day rather than after.

An overall score tells you whether you are close. A domain score tells you what to do on Monday morning.

What your free personalised score report contains

This is not automated, and it is not a teaser with the useful detail locked behind a payment page. A certified trainer reviews your submission personally and returns a written report containing the following.

  • Your headline result. Total score, percentage, and a clear verdict of Exam Ready, Borderline, or More Preparation Needed.
  • A domain by domain breakdown. Questions attempted, questions correct and percentage for each domain, with each marked Strong, Adequate or Needs Work.
  • Your strengths. Every domain where you scored 80 percent or above.
  • Your priority focus areas. Your weakest domains ranked worst first, each shown alongside its exam weight, so you can see immediately whether a weakness sits in a heavy domain or a light one.
  • Every question you answered incorrectly, grouped by domain and labelled with the specific topic, so you can see whether your errors cluster around practice purpose and scope, service value chain activities, guiding principle application or the ITIL AI Capability Model.
  • A recommended study plan of two to four weeks, scaled to the size of your gap, with the sequence of topics to work through.

Already taken the test? Get your answer key and free score report

Email your completed answers with your name, city, country, mobile number and test date. A certified trainer will send your answer key and personalised score report at no cost.

Email My Answers to info@learnersink.com.

How to take the test so it actually tells you something

A practice test used badly produces false confidence, which is worse than no practice test at all. Four rules.

  • Take it under real conditions. Block the full 60 minutes. No notes, no phone, no interruptions. The discomfort is the point, because the real exam will be uncomfortable too.
  • Do not check answers as you go. This is the main reason the answer key is not published alongside the download. Complete all 40 questions first, then submit.
  • Read every explanation when the key arrives, including for questions you got right. Some of your correct answers reflected genuine knowledge and some were a lucky choice between two plausible options. Only the explanation tells you which.
  • Retake it after two to three weeks of targeted study. The change in your domain scores between attempt one and attempt two is the clearest readiness signal you will get anywhere.

Who this test is for

  • IT service management professionals seeking the industry benchmark credential.
  • ITIL 4 holders wanting to gauge the new Version 5 content before deciding between the bridge and full Foundation.
  • Service desk, operations and infrastructure staff formalising their ITSM knowledge.
  • Anyone in an IT function where AI systems are already making operational decisions and governance is undefined.

16 more free full length practice tests

The ITIL 5 Foundation paper is one of 17 free full length practice tests on the Learners Ink resources hub. Every one follows the same model: free download, with the answer key and personalised score report emailed on submission.

Every free practice test in one place

Why Learners Ink

Learners Ink is a global accredited training provider delivering PMI, PeopleCert, IIBA, IASSC, AWS, Microsoft and (ISC)2 certifications to professionals worldwide. We are a PMI Authorised Training Partner at the Premier level, account number C018683, the highest tier PMI awards and held by fewer than 15 percent of Authorised Training Partners globally.

For you as a candidate this means three practical things. Your contact hours are formally recognised on certification applications. Your instructor is verified against accrediting body quality standards rather than simply being available. Your courseware is official accredited content, not a third party interpretation of it.

View ITIL 5 Foundation Certification Training cohorts.

Ready to make ITIL 5 Foundation yours?

Talk to a senior counsellor about cohorts, instalments and a study plan tailored to your background and timeline.

Download Free ITIL 5 Foundation Practice Test, Speak With a Counsellor, or Browse All Free Practice Tests.

ITIL 5 Foundation (IT service management) full length practice test structure and scoring illustration by Learners Ink
Free ITIL 5 Foundation Practice Test for Download: Full Length 40 Question Mock Exam for 2026. Download the full length ITIL 5 Foundation (IT service management) question paper free, then email your answers to get the answer key and score report.
Free practice test
Download Free ITIL 5 Foundation Practice Test

40 questions - 60 minutes - free PDF, short form to download

Download Free ITIL 5 Foundation Practice Test
Want a personalised study plan?

Talk to a senior counsellor about cohorts, instalments and a plan tailored to your background and timeline.

Frequently asked questions

Is the ITIL 5 Foundation practice test download really free?

Yes. The full length 40 question test downloads free from the Learners Ink resources page after a short form. No payment, no card details and no subscription.

How do I get the ITIL 5 Foundation answer key?

Email your completed answers to info@learnersink.com with your name, city, country, mobile number and the date you took the test. A certified trainer sends you the complete answer key with a written explanation for every question, plus your free personalised score report. There is no charge for either.

Why is the answer key not available for direct download?

Because an answer key read alongside the questions produces recognition rather than recall, and tells you nothing about your actual readiness. Sending it after submission keeps the test genuinely diagnostic, and it allows our trainers to give you a domain by domain analysis rather than just a number.

How many questions are in the free ITIL 5 Foundation practice test?

40 questions over 60 minutes, matching the live exam format.

What is the ITIL 5 Foundation pass mark?

26 out of 40, which is 65 percent.

What is new in ITIL 5 compared with ITIL 4?

Version 5 added the ITIL AI Capability Model as an examinable Foundation topic, brought products, user experience and sustainability into the core terms, and replaced the six activity Service Value Chain with an eight activity Product and Service Lifecycle that begins with Discover.

Should I take ITIL 4 or ITIL 5 Foundation?

Take Version 5. ITIL 4 Foundation and Intermediate exams retire on 31 December 2027, and employers are already specifying Version 5 in job descriptions. If you already hold ITIL 4 Foundation, the Version 5 Bridge covers only the new content at a fraction of the full exam cost.

Is ITIL 5 Foundation difficult?

It is knowledge based rather than scenario based, which makes it accessible. The challenge is the 65 percent threshold and the breadth of practices covered. Precision matters more than depth.

How long should I prepare for the ITIL 5 Foundation exam?

Most candidates need 3 to 5 weeks at 5 to 6 hours per week. Those working in ITSM roles can compress to 2 weeks. Candidates new to service management should plan 8 weeks.

Can I use this test if I am training with another provider?

Yes. The test is free and open to anyone preparing for ITIL 5 Foundation, regardless of where you are training.

Is there a limit on how many times I can submit answers?

No. Many candidates take the test twice, once as a baseline and once after targeted study. Submit each time and you will receive a fresh score report so you can compare your domain scores across attempts.

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Free download

Download Free ITIL 5 Foundation Practice Test

40 questions - 60 minutes - free PDF, short form to download. Fill the short form on the download page and the question paper is yours. Email your answers to info@learnersink.com and we send the answer key with a personalised score report.

Download Free ITIL 5 Foundation Practice Test

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Project ManagementLong-form

PRINCE2 Foundation and Practitioner Classroom Training Courses in Australia and New Zealand: Fees, Study Guide 2026

Learners Ink offers PRINCE2 Foundation and Practitioner Certification Training as in-person Classroom Training for Australia and New Zealand. Australia fee: A$3,999 early bird / A$4,599 standard. HOLIDAYS15 does not apply to Classroom. If you prefer the discount, the Live Online equivalent in Australia is A$2,199 early bird / A$2,399 standard, or A$1,869 with HOLIDAYS15 until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

20 min·23 Oct 2026
Project ManagementLong-form

PMP Certification Classroom Training Courses in Canada: Fees, Study Guide 2026

Learners Ink offers PMP Certification Training as in-person Classroom Training for Canada. Canada fee: C$1,999 early bird / C$2,199 standard. HOLIDAYS15 does not apply to Classroom. If you prefer the discount, the Live Online equivalent in Canada is C$1,099 early bird / C$1,399 standard, or C$934 with HOLIDAYS15 until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

22 min·23 Oct 2026
Project ManagementLong-form

PMP Certification Classroom Training Courses in the United States: Fees, Study Guide 2026

Learners Ink offers PMP Certification Training as in-person Classroom Training for United States. United States fee: $1,799 early bird / $2,199 standard. HOLIDAYS15 does not apply to Classroom. If you prefer the discount, the Live Online equivalent in United States is $1,099 early bird / $1,399 standard, or $934 with HOLIDAYS15 until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

21 min·23 Oct 2026
Project ManagementLong-form

CAPM Certification Instructor-Led Live Online Training Courses in the United States: Fees, HOLIDAYS15 and Study Guide 2026

Learners Ink offers CAPM Certification Training as Instructor-Led Live Online Training for United States. United States fee: $1,099 early bird / $1,399 standard. With code HOLIDAYS15 you pay $934 early bird or $1,189 standard in United States, 15% off, valid until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

15 min·23 Oct 2026
Project ManagementLong-form

CAPM Certification Classroom Training Courses in the United States: Fees, Study Guide 2026

Learners Ink offers CAPM Certification Training as in-person Classroom Training for United States. United States fee: $1,799 early bird / $2,199 standard. HOLIDAYS15 does not apply to Classroom. If you prefer the discount, the Live Online equivalent in United States is $1,099 early bird / $1,399 standard, or $934 with HOLIDAYS15 until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

15 min·23 Oct 2026
Project ManagementLong-form

PMP Certification Instructor-Led Live Online Training Courses in the United States: Fees, HOLIDAYS15 and Study Guide 2026

Learners Ink offers PMP Certification Training as Instructor-Led Live Online Training for United States. United States fee: $1,099 early bird / $1,399 standard. With code HOLIDAYS15 you pay $934 early bird or $1,189 standard in United States, 15% off, valid until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

21 min·22 Oct 2026
Project ManagementLong-form

PMP Certification Instructor-Led Live Online Training Courses in Canada: Fees, HOLIDAYS15 and Study Guide 2026

Learners Ink offers PMP Certification Training as Instructor-Led Live Online Training for Canada. Canada fee: C$1,099 early bird / C$1,399 standard. With code HOLIDAYS15 you pay C$934 early bird or C$1,189 standard in Canada, 15% off, valid until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

22 min·22 Oct 2026
Project ManagementLong-form

PRINCE2 Foundation and Practitioner Instructor-Led Live Online Training Courses in Canada: Fees, HOLIDAYS15 and Study Guide 2026

Learners Ink offers PRINCE2 Foundation and Practitioner Certification Training as Instructor-Led Live Online Training for Canada. Canada fee: C$2,199 early bird / C$2,499 standard. With code HOLIDAYS15 you pay C$1,869 early bird or C$2,124 standard in Canada, 15% off, valid until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

21 min·22 Oct 2026
Project ManagementLong-form

PRINCE2 Foundation and Practitioner Classroom Training Courses in Canada: Fees, Study Guide 2026

Learners Ink offers PRINCE2 Foundation and Practitioner Certification Training as in-person Classroom Training for Canada. Canada fee: C$3,099 early bird / C$3,399 standard. HOLIDAYS15 does not apply to Classroom. If you prefer the discount, the Live Online equivalent in Canada is C$2,199 early bird / C$2,499 standard, or C$1,869 with HOLIDAYS15 until 31 December 2026, 11:59 pm Pacific Time. This guide lists fees for every country in the region, exam facts, city pages, a team budget calculator, a study plan and free practice tests. Click Buy Now to open your nearest city page, or Enquire Now to speak with an advisor.

22 min·22 Oct 2026
Project ManagementLong-form

PRINCE2 Foundation and Practitioner Live Online Training: UK, Europe, Canada, Australia, New Zealand and GCC, HOLIDAYS15 for Live Online Only

Choose PRINCE2 Foundation and Practitioner together to move from understanding the method to applying and tailoring it. Learners Ink provides 32 contact hours over four training days through Instructor-Led Live Online Training, also called Instructor-led Live Virtual Training or a Live Virtual Class. UK fees are £1,299 early bird / £1,699 standard; with HOLIDAYS15, pay GBP 1,104 / GBP 1,444. EUR-market, Canada, Australia, New Zealand and GCC fees are shown separately below. HOLIDAYS15 is Live Online only until 31 December 2026, 11:59pm Pacific Time, never Classroom or e-learning. Compare local fees, use the budget and study calculators, download free Foundation and Practitioner practice tests, then select a cohort to Buy Now or Enquire Now.

24 min·21 Oct 2026
Project Management

PRINCE2 Foundation and Practitioner Classroom Training in Cambridge, UK: October to December 2026 Cohorts

Learners Ink offers PRINCE2 7 Foundation and Practitioner Certification Training in Cambridge, United Kingdom, through in-person Classroom and Instructor-Led Live Online Training. The combined programme covers 32 contact hours over four training days. UK Classroom fees are £2,599 early bird and £2,999 standard. The October Classroom intensive is scheduled for 27 to 30 October 2026, subject to the existing booking cutoff and availability; November and December offer weekday and weekend options. Review the current cohort table before buying. HOLIDAYS15 applies to Live Online only, never Classroom.

16 min·20 Oct 2026
Project Management

PMI-CPMAI Live Online Training USA 2026: USD 1,999 Early Bird With Exam Voucher, USD 1,699 With HOLIDAYS15

Every US PMI-CPMAI Live Online fee now includes the official PMI-CPMAI exam voucher and PMI's mandatory 21-hour self-paced Exam Prep Course with learning materials. The early bird fee is USD 1,999 with the exam voucher, and the standard fee is USD 2,199 with the exam voucher. Enter HOLIDAYS15 at checkout and the early bird comes to USD 1,699, still including the exam voucher, until 31 December 2026, 11:59pm Pacific Time. You get 24 contact hours of live, instructor-led training on the six-phase CPMAI methodology from anywhere in the United States, with no sales tax added. [See dates and book your seat](https://www.learnersink.com/project-management/pmi-cpmai-certification-training-online-training-new-york-ny-usa).

12 min·16 Oct 2026
Project Management

PMI-CPMAI Classroom Training USA 2026: USD 2,999 Early Bird With Exam Voucher Included

US PMI-CPMAI Classroom training is USD 2,999 early bird and USD 3,199 standard, and both fees include the official PMI-CPMAI exam voucher and PMI's mandatory 21-hour self-paced Exam Prep Course with learning materials. You get 24 contact hours face to face with a senior AI project trainer, working through the six CPMAI phases on real cases with peers from your city. No sales tax is added. HOLIDAYS15 does not apply to Classroom; if you want the holiday discount, Live Online is USD 1,699 with the voucher until 31 December 2026, 11:59pm Pacific Time. [See Classroom dates](https://www.learnersink.com/project-management/pmi-cpmai-certification-training-course-new-york-ny-usa).

11 min·16 Oct 2026
Data & AI

Machine Learning Training USA 2026: Live Online USD 1,099, Classroom USD 1,999, HOLIDAYS15 for Live Online Only

Machine Learning Certification Training in the USA is USD 1,099 early bird for Live Online and USD 1,999 early bird for Classroom. Standard fees are USD 1,399 and USD 2,399. With HOLIDAYS15, Live Online drops to USD 934 until 31 December 2026, 11:59pm Pacific Time. You get 50 contact hours of hands-on, instructor-led training in Python, scikit-learn, supervised and unsupervised learning, model evaluation and an intro to deep learning, finished with a capstone project. [See Live Online dates](https://www.learnersink.com/data-ai/machine-learning-certification-training-online-training-new-york-ny-usa).

11 min·16 Oct 2026
Project Management

Project Management Techniques (PMT): Practical Course Guide, Syllabus and Booking

Project Management Techniques (PMT) is a practical Learners Ink workshop for people who need to plan, estimate, monitor and deliver projects more confidently. The programme lists 8 contact hours and covers charter and scope, estimation, critical path scheduling, earned value, risk, stakeholders, quality and agile or hybrid techniques. Choose instructor-led Classroom or Live Online training, check the current fee and dates for your location, and earn a Learners Ink Certificate of Completion after passing the assessment. This is skills training, not the PMP or PRINCE2 certification exam.

14 min·16 Oct 2026
Free Practice Tests

Free PMI-CPMAI Practice Test 2026: Full-Length 120 Question Mock Exam for Managing AI Projects

The free Learners Ink PMI-CPMAI practice test gives you 120 questions in 160 minutes, spread across Foundations and the six CPMAI phases, from business needs and data preparation to testing and operationalization. It is tool agnostic, so it checks how you run an AI project, not which software you know. Download it from the [free PMI-CPMAI practice test page](https://www.learnersink.com/resources/practice-test/pmi-cpmai) and email your answers for a free score report.

8 min·8 Oct 2026
Gold holiday ornaments, ribbons and evergreen decorations for the Learners Ink HOLIDAYS15 celebration

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Instructor-Led Live Online Training Courses Only

HOLIDAYS15

Worldwide, until 31 December 2026, 11:59 pm Pacific Time

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Free Practice Tests

Free PgMP Practice Test 2026: Full-Length 170 Question Mock Exam Download, Domains, Timing and How to Use It

The free Learners Ink PgMP practice test is a full-length paper: 170 questions in 240 minutes, weighted across the five PMI domains, with Program Life Cycle Management carrying 44% of the marks. It is written as program level scenarios, so you practise thinking about benefits, governance and many projects at once rather than a single project plan. Download it from the [free PgMP practice test page](https://www.learnersink.com/resources/practice-test/pgmp), sit it in one block, and email your answers for a free score report.

8 min·7 Oct 2026
15%off

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Instructor-Led Live Online Training Courses Only

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