In-person ITIL 5 Foundation exam preparation in Derry. AXELOS / PeopleCert-aligned 16 Contact Hours curriculum, expert instructors, hands-on workshops and peer networking. Includes 1,000+ practice questions and 2 full-length practice tests with full answer explanations.
Call Us: +44-1233-800689
This in-person ITIL 5 Foundation Certification Training in Derry is designed for senior practitioners who learn faster in a live room with peers and an expert facilitator. Alongside the classroom sessions learners get a dedicated ITIL 5 Foundation mentor, AXELOS / PeopleCert application and audit help, printed job aids, weekend doubt-clearing clinics after the cohort ends and learner support under the published training policy. Typical learners in Derry sit the exam within 8 to 10 weeks of the classroom weekends and tap the venue's alumni network for their next ITIL 5 Foundation role. Covers all 7 guiding principles, the 4 dimensions, the Service Value System, the Service Value Chain and the 34 practices with AI-augmented service management deep-dive.
United Kingdom | In-Person Classroom
Estimated study window: 8 weeks
An adjustable study plan, not a promised exam date or pass outcome. Instructor-led course dates and official eligibility requirements are separate.
| Your priority | This course option |
|---|---|
| Study format | Face-to-face workshops |
| Published fee | £1,599 |
| Standard fee | £1,999 |
| Start | Choose an available cohort |
| Individual guidance | Enquire about prerequisites and package inclusions |
| Organisation training | Custom quote for 10 or more learners |
Published course fee, before any eligible offer
£1,599
Standard: £1,999. Cohort deadlines may apply.
Choose your dates below; the selected cohort carries through to checkout.
Custom training quote for 10 or more learnersIn-person sessions at our Derry, Northern Ireland venue with live instructor.
Join from anywhere on Zoom or MS Teams, weekday and weekend cohorts.
Lifetime access, study at your own pace, includes practice tests.
Classroom cohorts in Derry, Northern Ireland. Small group sizes, named instructors, and no-cost training resit after an unsuccessful first exam attempt, subject to eligibility.
| Start Date | Mode | Schedule | Fee (GBP) | Seats | Action |
|---|---|---|---|---|---|
Weekday BatchNovember 24-25, 2026 (2-day intensive) | Classroom, Derry | 2-day intensive, 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Filling fast | |
Weekend BatchNovember 28-29, 2026 (2-day weekend) | Classroom, Derry | Sat-Sun (2 days), 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | 12 of 25 left | |
Weekday BatchDecember 15-16, 2026 (2-day intensive) | Classroom, Derry | 2-day intensive, 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekend BatchDecember 19-20, 2026 (2-day weekend) | Classroom, Derry | Sat-Sun (2 days), 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekend BatchJanuary 23-24, 2027 (2-day weekend) | Classroom, Derry | Sat-Sun (2 days), 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekday BatchJanuary 28-29, 2027 (2-day intensive) | Classroom, Derry | 2-day intensive, 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekend BatchFebruary 20-21, 2027 (2-day weekend) | Classroom, Derry | Sat-Sun (2 days), 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekday BatchFebruary 25-26, 2027 (2-day intensive) | Classroom, Derry | 2-day intensive, 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekend BatchMarch 20-21, 2027 (2-day weekend) | Classroom, Derry | Sat-Sun (2 days), 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open | |
Weekday BatchApril 1-2, 2027 (2-day intensive) | Classroom, Derry | 2-day intensive, 9am to 5pm Derry time | £1,999£1,599Early Bird, save £400 | Open |
FREE Full-Length ITIL 5 Foundation Practice Test - 40 questions, 60 minutes. Email us your answers for a free personalised score report and the full answer key.
Delivered by an accredited ITIL 5 training organisation with the official PeopleCert exam voucher included.
If your first official exam attempt is unsuccessful, resit the same training at no cost, subject to the published eligibility terms. We want you to succeed and achieve your learning goals. Exam retake fees and vouchers are not included.
ITIL 5 Foundation mock papers with full answer rationale, time-boxed exactly to the PeopleCert exam.
PeopleCert-accredited instructors holding ITIL 5 SL or ITIL 5 MP+SL, with 15+ years of service management experience.
Includes the official ITIL 5 Foundation publication and digital badge on successful exam.
WhatsApp, email and live chat helpdesk with a named success manager throughout your study window.
Develop a common language for service value, continual improvement and reliable digital service delivery.
Connect your ITIL 5 Foundation learning to finance and professional services in England, engineering and energy in Scotland, manufacturing and public services in Wales, and digital delivery and business operations in Northern Ireland. Certification is not a guarantee of employment, salary growth or an exam pass.
Learn face to face in Derry. Confirm the venue and cohort arrangements before booking travel; compare Live Online if you prefer no commute.
Buying for your organisation? Request a tailored quote for 10 or more learners, with the delivery format and learning goals agreed before payment.
ITIL 5 Foundation is the world's most widely adopted IT service management credential, refreshed in 2026 to embed AI-augmented service management, sustainability and the 34 ITIL practices.
In Derry, United Kingdom, IT Service Manager and ITSM Analyst postings naming ITIL appear in 84% of global IT operations job listings; ITIL 5-tagged roles command an 11-17% premium over ITIL 5.
Derry combines digital services, manufacturing and education with connections to the wider Northern Ireland economy. Compare instructor-led Live Online study without travel with the published Classroom option, and confirm the venue and cohort arrangements before making travel plans.
ITIL 5 Foundation-certified professionals in Derry earn an average of £72,000 to £132,000 per year, a median uplift of 38% over uncertified peers. Derry, Northern Ireland learners can apply structured planning, service improvement and collaboration to digital services, manufacturing and education. Choose a qualification around your role, experience and awarding-body prerequisites rather than a promised job outcome.
Belfast is one of Europe's leading cybersecurity and fintech clusters, where CISSP, PMP, PRINCE2 and agile credentials support fast-growing delivery teams. ITIL 5 Foundation demand in Derry is strongest across cybersecurity, fintech, public sector, aerospace and legal technology, with employers such as Allstate NI, Citi Belfast, Spirent, Spirit AeroSystems, Kainos and Northern Ireland Civil Service illustrating the local market (names describe the market and do not imply endorsement of Learners Ink).
Classroom ITIL 5 Foundation training in Derry brings learners into a room with an accredited trainer and peers from cybersecurity, fintech, public sector, aerospace and legal technology. The fee covers the full contact hours, official courseware where the certification body provides it, practice exams, exam application or booking guidance and post-course mentor support. Seats close 6 days before each start date, so learners who miss a date can join the next classroom cohort or the Live Online cohort, which covers the same syllabus in GMT/BST (UTC+0).
Learners in Northern Ireland choose from three routes in this order of popularity: Live Online training, self-paced e-learning and classroom training. Fees are shown and charged in pounds sterling (GBP), the same figure appears at checkout, and card payment is available through Stripe or PayPal. Sessions are delivered in English.
12 outcome pillars mapped to the official AXELOS / PeopleCert ITIL 5 Foundation exam blueprint, with applied practice across every domain.
Understand the SVS, its components and how it drives value co-creation across the modern digital enterprise.
Apply Organisations and People, Information and Technology, Partners and Suppliers, and Value Streams and Processes.
Apply the 7 ITIL guiding principles: focus on value, start where you are, progress iteratively, collaborate, think holistically, keep it simple, optimise and automate.
Operate the 6 value-chain activities: Plan, Improve, Engage, Design and Transition, Obtain or Build, Deliver and Support.
Understand the 17 General Management, 7 Service Management and 4 Technical Management practices, with 7 in detail.
Apply AI, automation and AIOps within ITIL 5 to incident, problem and change practices, with governance guardrails.
Embed ITIL 5's sustainability and digital ethics dimensions into service design and operation decisions.
Run a service relationship that co-creates value with customers, sponsors, users and partners.
Walk into the 40-question PeopleCert exam with proven technique, time management and 2 full mock papers behind you.
Position ITIL 5 alongside DevOps, SRE, Agile, COBIT, ISO 20000 and Lean for an integrated operating model.
Run the ITIL Continual Improvement Model end to end with measurable success criteria.
Communicate fluently in the ITIL 5 vocabulary used across 200+ countries and tens of thousands of organisations.
Core ITIL 5 Foundation Certification Training competencies aligned to the latest AXELOS / PeopleCert exam blueprint, ready to apply on day one.
In-person learning delivers focus, networking and instructor engagement you cannot replicate online. Here is what makes our classroom cohorts stand out.
In-room teaching by a credentialled ITIL 5 trainer with continuous Q&A and personal coaching.
Map your own service value stream on the wall, run live incident swarming, design AI-augmented service desk flows.
Network with IT service leaders, ITSM consultants and digital teams from major employers across your city.
Step away from the office, immerse for two days, absorb ITIL 5 fully without daily-job interruptions.
Sessions hosted at well-known business venues with full refreshments, breakouts and air-conditioning.
Physical and e-book copy of the official publication included.
Three quick calculators to model your salary uplift, course payback period, and long-term career projection. All figures are indicative, based on AXELOS / PeopleCert regional salary benchmarks and local salary surveys.
Verified demand across the leading sectors driving ITIL 5 Foundation hiring in Derry, Northern Ireland, with the marquee employers in each industry.
HSBC, Barclays, Lloyds Banking Group
Teams working in Derry's digital services, manufacturing and education need clear responsibilities, stakeholder communication and practical improvement plans. These are learning applications, not verified vacancies.
HSBC, Barclays, Lloyds Banking Group
Organisations in Derry can use structured service, quality and digital skills to improve customer outcomes and manage change.
HSBC, Barclays, Lloyds Banking Group
City of London and Canary Wharf hire PMPs for regulatory and digital programs.
HSBC, Barclays, Lloyds Banking Group
London fintech corridor active in ITIL 5 Foundation hiring.
HSBC, Barclays, Lloyds Banking Group
NHS and central government run ITIL 5 Foundation-led programs.
HSBC, Barclays, Lloyds Banking Group
HS2, Crossrail successor, and energy transition need PMPs.
GSK, AstraZeneca
GSK, AstraZeneca, and CROs run clinical programs.
Deloitte UK, Accenture UK
Big Four UK offices require ITIL 5 Foundation at senior levels.
Verified hiring patterns from the largest employers in Derry, Northern Ireland. ITIL 5 Foundation-certified candidates are actively preferred or required for these roles.
| Employer | Industry | Why ITIL 5 Foundation Matters | Typical Roles |
|---|---|---|---|
| HSBC | Banking | Largest UK bank by assets, deep PMO bench. | ITIL 5 Foundation aligned senior delivery roles |
| Barclays | Banking | Active transformation PMO. | ITIL 5 Foundation aligned senior delivery roles |
| Lloyds Banking Group | Banking | Sustained PM hiring. | ITIL 5 Foundation aligned senior delivery roles |
| GSK | Pharma | UK-headquartered pharma, R&D program leads. | ITIL 5 Foundation aligned senior delivery roles |
| AstraZeneca | Pharma | Cambridge HQ, clinical programs. | ITIL 5 Foundation aligned senior delivery roles |
| BP | Energy | Energy transition programs. | ITIL 5 Foundation aligned senior delivery roles |
| Deloitte UK | Consulting | ITIL 5 Foundation baseline for senior consultants. | ITIL 5 Foundation aligned senior delivery roles |
| Accenture UK | Consulting | Continuous PM hiring. | ITIL 5 Foundation aligned senior delivery roles |
The most in-demand ITIL 5 Foundation-tagged designations and the value each adds to your career.
Most-posted UK PM role.
Banking and consulting mid-career role.
Portfolio role at enterprises.
Governance role across sectors.
Banking and consulting.
Big Four UK consulting.
Source: PeopleCert, AXELOS, Glassdoor, IT Jobs Watch (2026). ITIL 5 Foundation-certified professionals in Derry earn 38% more on average than non-certified peers, with the certification typically paying for itself within the first 4 to 8 months of post-certification uplift.
A complete 40-question, 60 minutes simulation modelled on the live AXELOS / PeopleCert ITIL 5 Foundation exam, with detailed answer keys, rationale for every option and instructor-led debriefs. Access is gated, share your details and we unlock it instantly.
Exact PeopleCert simulation, closed-book, multiple choice across SVS, Four Dimensions, Guiding Principles and the 34 ITIL practices, with full rationale
Second full simulation with detailed answer explanations, AI-augmented service management scenarios and instructor debrief, target 70%+ before live exam
no-cost training resit: if your first official exam attempt is unsuccessful, resit the same ITIL 5 Foundation training at no cost, subject to the published eligibility terms.
Download our complete library of free ITIL 5 Foundation preparation resources, no email gate on the practice test, just instant access.
Full PeopleCert exam simulation: 40 questions, 60 minutes, instant scoring across SVS, Four Dimensions, Guiding Principles and Practices with answer rationale.
SVS components, value-chain activities, four dimensions and the 7 guiding principles on a printable reference page.
All 34 practices grouped by category (General, Service, Technical) with purpose statements and exam weight.
What changed in ITIL 5: AI-augmented service management, sustainability dimension, refreshed practices and exam blueprint.
Editable BPMN diagrams of incident, change enablement and problem practice flows aligned to ITIL 5.
City-by-city ITIL salary data sourced from ZipRecruiter, Glassdoor, GulfTalent and Reed.
Day-by-day editable planner covering all syllabus areas with mock-exam checkpoints.
Course outline, fee schedule, batch calendar and instructor profiles for the ITIL 5 Foundation program.
Download BrochureMost learners complete the full journey in 8 to 12 weeks. We support you end-to-end, from eligibility check to PMI® application narrative and sitting the exam.
No prerequisites. We confirm the right starting level (Foundation vs Managing Professional) in a free counselling call.
Choose classroom or live online, receive the official ITIL 5 Foundation publication, pre-reading and study planner.
Two days of instructor-led teaching: Day 1 Service Value System and Four Dimensions, Day 2 Practices in depth and exam strategy.
Complete 1,000+ practice questions and 2 full-length mocks against the PeopleCert blueprint, target 70%+ readiness.
We help you book online proctored or test-centre exam and configure the proctoring software end to end.
40-question, 60-minute closed-book exam, then receive your PeopleCert digital certificate and badge.
The Learners Ink classroom ITIL 5 Foundation program in Derry is a face-to-face, AXELOS / PeopleCert-aligned course delivered across 16 Contact Hours of instructor-led training with in-room collaboration and peer networking.
| Course Name | ITIL 5 Foundation Certification Training (Classroom) |
| Duration | 16 Contact Hours |
| Format | In-Person Classroom, Derry |
| Accreditation | PeopleCert ATO, ITIL 5 Foundation |
| Certification Body | AXELOS / PeopleCert |
| Class Size | Max 18 per cohort, personalised attention |
| Certificate | Certificate of Completion from Learners Ink |
| Exam Prep | 2,000+ Practice Questions + 2 Full-Length Practice Tests with Answers and Explanations |
| Course Fee | £1,599 (Early Bird) - was £1,999 |
| Contact | +44-1233-800689 |
| support@learnersink.com |
Review the eligibility pathway that matches your background. The Learners Ink ITIL 5 Foundation Certification Training programme is designed to satisfy the AXELOS / PeopleCert prerequisites end-to-end.
Ideal for professionals who lead, manage or coordinate projects and are ready to earn a globally recognised credential.
Foundation gives you the shared ITIL vocabulary and practice patterns that elevate every service desk role.
ITIL 5's refreshed incident, problem and change enablement practices are exactly your daily operating model.
ServiceNow, Jira SM, BMC Helix and Freshservice consultants need fluency in current ITIL 5 vocabulary and practices.
Service design, value-stream mapping and four-dimensions thinking sit at the heart of modern BA work.
PMs delivering digital services need ITIL to manage transition into operations cleanly.
ITIL 5 explicitly integrates with DevOps and SRE, giving you the governance vocabulary your CTOs expect.
Service management is how cloud platforms are operated at enterprise scale; ITIL 5 is the lingua franca.
ITIL 5's stronger value-co-creation lens fits customer success and service delivery management directly.
6 domains, 28 modules covering every objective on the current ITIL 5 Foundation Certification Training blueprint from AXELOS / PeopleCert.
Why ITIL 5, the modern digital service context, key concepts and definitions.
Officially accredited ITIL 5 partner, with full curriculum, official publication and PeopleCert exam voucher.
All content reflects ITIL 5 changes: AI augmentation, sustainability, digital ethics and refreshed practices.
Across Fortune 500 firms and Government IT estates, with verifiable cohort outcomes since 2019.
Every trainer holds ITIL 5 SL or ITIL 5 MP+SL with 15+ years of live service operation experience.
Every session is live and interactive, never pre-recorded, with real-time Q&A and exam coaching.
Focused 16-hour cohort gets you exam-ready with 1,000+ practice questions and 2 full mocks.
Choose 2-Day Intensive, Weekend Schedule or Live Online Virtual Classroom.
2 full-length mocks with answer rationale, quick-reference sheets and instructor debriefs.
Real reviews from ITIL alumni across UK, EU, GCC, Australia, USA and India.
If your first official exam attempt is unsuccessful, resit the same training at no cost, subject to the published eligibility terms. We want you to succeed and achieve your learning goals. Exam retake fees and vouchers are not included.
Independently audited Foundation first-attempt pass rate of 98% across the last 24 cohorts.
Eligible learners can resit the same training once through a Live Online cohort after an unsuccessful first official exam attempt, subject to the published eligibility terms. Exam retake fees and vouchers are separate.
Add the official PeopleCert Take2 retake protection at enrolment for full exam confidence.
Tailored in-house ITIL 5 training for teams of 5+ with bespoke schedules and group pricing.
Join Learners Ink ITIL alumni across 40+ countries and major Fortune 500 employers.
Dedicated support to log CPD and progress to Managing Professional and Strategic Leader.
End-to-end support with PeopleCert exam booking, ID verification and online proctored set-up.
Receive a 16-hour Certificate of Completion alongside your PeopleCert digital badge and certificate.
A transparent, feature-by-feature comparison so you can make an informed choice.
| Feature | Learners Ink | Typical Other Providers |
|---|---|---|
| Accreditation | PeopleCert ATO, ITIL 5 Foundation official curriculum | Non-accredited or older ITIL 5 curriculum |
| Contact Hours | 16 instructor-led hours over 2 days | Often 8 to 10 hours, light coverage |
| Practice Tests | 2 full-length mocks with full rationale | Random question banks, no rationale |
| Publication Included | Official ITIL 5 Foundation publication included | Publication not included, learners purchase separately |
| Exam Voucher | Official PeopleCert exam voucher included | Voucher chargeable separately |
| Take2 Retake | Optional PeopleCert Take2 retake protection available | Not offered |
| AI Augmentation Coverage | Full module on AI-augmented ITSM and responsible AI guardrails | Tokenistic mention, no scenarios |
| Trainer Credential | PeopleCert ITIL 5 SL or ITIL 5 MP+SL with live service management experience | Junior trainers, no enterprise service estate experience |
| Post-Training Support | 12 months mentor access + LMS recordings | 30-day access only |
| No-Cost Training Resit | Same-course training resit after an unsuccessful first exam attempt, subject to eligibility | Not stated |
Side-by-side comparison of our three ITIL 5 Foundation delivery formats so you can pick what fits your schedule, learning style and budget.
| Dimension | Classroom (In-Person) | Live Online (Virtual) | Hybrid (Blended) |
|---|---|---|---|
| Delivery Mode | Physical classroom, in-room instructor | Live Zoom or Microsoft Teams, real-time instructor | Mix of classroom days plus live online sessions |
| AXELOS / PeopleCert Accredited | Yes, AXELOS / PeopleCert-aligned curriculum | Yes, AXELOS / PeopleCert-aligned curriculum | Yes, AXELOS / PeopleCert-aligned curriculum |
| Curriculum Hours | Full ITIL 5 Foundation Certification Training blueprint coverage | Full ITIL 5 Foundation Certification Training blueprint coverage | Full ITIL 5 Foundation Certification Training blueprint coverage |
| Interaction Level | Highest, in-room peer and instructor | High, breakouts, polls, live Q&A | Very high, classroom days plus virtual reinforcement |
| Schedule Flexibility | Fixed venue and dates | Most flexible, weekday or weekend cohorts | Moderate, anchored to classroom days |
| Travel and Commute | Daily commute to venue | Zero commute, learn from anywhere | Partial commute on classroom days only |
| Session Recordings | Not recorded | Recorded, 90 days portal access | Online sessions recorded, classroom days are live only |
| Networking | Strongest in-room networking | Global cohort networking via virtual breakouts | Best of both, in-person plus global cohort |
| Typical Fee Range | Premium, includes venue and refreshments | 20 to 25 percent lower than classroom | Mid-range between classroom and live online |
| Best Fit | Learners who thrive on in-room energy and local networking | Working professionals, frequent travellers, global learners | Learners who want classroom rigour with online convenience |
Note: Hybrid cohorts are available on request for corporate batches of 8 or more learners. Speak to a counsellor to design a blended schedule.
ITIL 5 MP+SL, ITIL 5 Foundation, PRINCE2 7, PMP
Manikandan is a multi-certified service management and project management trainer with 18+ years of enterprise IT operations and digital transformation experience across GCC, India and Southeast Asia. His sessions translate ITIL theory into immediately usable workplace practice.
ITIL 5 Foundation, ITIL 5 SL, ServiceNow CSA, AWS Solutions Architect
Rachel has led ITIL transformation programs at three Fortune 500 enterprises across telecoms, banking and cloud. She is known for fluently bridging ITIL governance with DevOps, SRE and cloud operating models.
ITIL 5 MP, ITIL 5 Foundation, PMP, Lean Six Sigma Green Belt
Stephen is a senior IT service leader with two decades of incident, problem and change management experience across banking and pharma. His scenario-based teaching style consistently earns 4.9+ feedback.
"Joined the Learners Ink ITIL 5 Foundation cohort serving Derry learners. AI service management module was timely, and the local cohort dynamics across United Kingdom made the experience genuinely worth the fee."
"Joined the Learners Ink ITIL 5 Foundation cohort serving Derry learners. Passed at 95%, materials were excellent, and the local cohort dynamics across United Kingdom made the experience genuinely worth the fee."
"Joined the Learners Ink ITIL 5 Foundation cohort serving Derry learners. Sustainability practice was newly explained well, and the local cohort dynamics across United Kingdom made the experience genuinely worth the fee."
"Joined the Learners Ink ITIL 5 Foundation cohort serving Derry learners. 34 practices mapped cleanly to our work, and the local cohort dynamics across United Kingdom made the experience genuinely worth the fee."
ITIL 5 Foundation is a career inflection point. Our learners get end-to-end support, from resume positioning and LinkedIn® optimisation to mock interviews and a curated ITIL 5 Foundation job board.
ITIL-aligned CV review by a credentialled coach, optimised for service management ATS keywords.
Reposition headline, About and Experience for ITIL, service desk, change and incident manager recruiter searches.
Behavioural and scenario-based interviews with senior service management practitioners.
Curated ITIL-aligned roles across enterprise IT, MSPs, cloud providers and digital services teams.
Join Learners Ink's ITIL alumni across Fortune 500 firms and large public-sector IT estates.
PeopleCert CPD logging support to keep your ITIL 5 credentials active across the renewal cycle.
Classroom in Derry, Northern Ireland: £1,599
Next-step stream after Foundation for senior service management leaders.
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Learn moreSame ITIL 5 Foundation Certification Training curriculum, locally relevant employer, salary and exam-centre context for nearby metros.
Review your course, fees and available study options. Buy Now to enrol, or Enquire Now for individual guidance and organisation quotes.
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Live virtual learning with an instructor, worldwide.
Until 31 December 2026, 11:59 pm Pacific Time.
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