Banking and Insurance
Komercijalna banka
In Belgrade, banking and insurance regional banks and insurers run digital transformation programs hiring ITIL 4 Plan, Implement and Control-certified professionals.

Self-paced ITIL 4 Specialist: Plan, Implement and Control elearning for professionals anywhere in Serbia. 24 hours of HD video, practice questions with full rationale, downloadable job aids and mentor support, with 365 days of access from the day you enrol. Accredited by PeopleCert, ATO ID 8297.
Call Us: +44-1233-800689

The ITIL 4 Specialist: Plan, Implement and Control e-learning course in Serbia is a fully self-paced online program for professionals who need an accredited ITIL credential without pausing work or travelling. Enrolment is open every day, access is instant and lasts 365 days, and the fee is €819 for learners in Serbia. The syllabus is covered module by module with two full-length timed practice tests, and ITIL-credentialled mentors answer questions by email and chat throughout. Learners across Belgrade, Belgrade, Novi Sad, Niš and the rest of the country typically finish in five to six weeks at around five hours a week, then sit the PeopleCert exam online proctored from home.
On-demand HD video, start the same day, 365 days of access.
Self-paced elearning for Serbia. Enrol today, 365 days of access, 7-day money-back guarantee.
| Start Date | Mode | Schedule | Fee (EUR) | Seats | Action |
|---|---|---|---|---|---|
Start today | Self-Paced E-Learning, Belgrade | Instant access, 365 days | €979€819Special Launch Price, save €160 | Always open | |
Start any day this month | Self-Paced E-Learning, Belgrade | Study at your own pace, 365 days of access | €979€819Special Launch Price, save €160 | Always open | |
Start whenever you are ready | Self-Paced E-Learning, Belgrade | No cohort dates, no time zone constraints | €979€819Special Launch Price, save €160 | Always open |
Accredited ITIL training organisation content, mapped module by module to the official Plan, Implement and Control syllabus.
Twelve months to work through change control, release and deployment at whatever pace your release calendar allows, revisiting any module.
Studio-produced lessons broken into short, focused segments you can finish in a lunch break.
Question banks and full-length mocks timed exactly to the 60-question, 90-minute PeopleCert paper, each answer explained.
Email and chat access to ITIL-credentialled mentors for doubt resolution through your entire access window.
Desktop, tablet and mobile with bookmarking and resume, so a commute becomes a study session.
Serbia employers are standardising service delivery on ITIL, and hiring managers increasingly treat a PeopleCert credential as the baseline for service desk, operations and process-owner roles.
This page covers the whole of Serbia. We publish a dedicated city page for each of the 4 markets we track, with local salary benchmarks and hiring employers, and every one of them is linked below.
Because the program is self-paced online learning, learners anywhere in Serbia get identical accredited content, the same mentors and the same 365-day access window, priced in EUR for your market.
If you would rather learn with a trainer, classroom and live online cohorts also run across Serbia, but elearning stays the fastest way to start.
12 outcome pillars mapped to the official PeopleCert ITIL 4 Plan, Implement and Control exam blueprint, with applied practice across every domain.
Build realistic plans for service management initiatives that survive contact with real delivery constraints.
Operate change enablement, release, deployment, service configuration and IT asset management as one connected control system.
Turn the ITIL guiding principles into concrete decisions on scope, sequencing and stopping rules.
Map and improve value streams so planning, building and controlling work flows without hand-off waste.
Select control measures, risk indicators and reporting that leaders act on rather than archive.
Introduce automation and AI assistance into control practices with governance guardrails and rollback paths.
Embed audit-ready evidence, segregation of duties and compliance checkpoints without slowing delivery.
Run organisational change management so new controls are used, not bypassed.
Sit the paper only once your timed mocks show a steady pass margin across all five practices.
Reconcile ITIL controls with DevOps, SRE and Agile delivery instead of fighting them.
Run improvement cycles with measurable success criteria and a visible improvement register.
Describe change authority, release cadence and CI relationships in language change boards recognise worldwide.
Core ITIL 4 Specialist: Plan, Implement and Control competencies aligned to the latest PeopleCert exam blueprint, ready to apply on day one.
Everything here is self-paced, which suits people who run change windows and cannot promise to be free on a Tuesday. Enrolment opens 365 days of access straight away. The practice engine keeps returning to the practices you score worst on, and mentors answer by email or chat when a change model or deployment pattern does not translate to your environment.
24 hours of studio lessons in short segments with searchable transcripts
Adaptive sets that push change control and deployment management questions back at you until they stick
Two full-length 60-question mocks timed exactly to the PeopleCert paper
Change models, release checklists and CMDB design templates as printable PDFs
Put a change, release or configuration question to an ITIL-credentialled practitioner whenever it comes up
Progress by practice area, mock scores and a readiness score across the five PIC practices
Pick up mid-module on phone or laptop, and export notes for revision away from a screen
A Learners Ink completion certificate, verifiable by employers, once the final assessment is cleared
Elearning removes the two things that stop busy professionals in Serbia finishing a certification: fixed dates and travel. You start the same day, study in short segments, and keep access for a full year, wherever you are in the country.
No waiting on a start date. Payment clears and the library is open.
A full year to work through the syllabus, revise and sit the exam when you are ready.
Segments short enough to fit between deployments, resuming wherever you stopped.
Weak practice areas keep reappearing in your question sets until the scores move.
Ask an ITIL-credentialled mentor a question at any point in your access window.
A verifiable Learners Ink certificate after the final assessment.
Three quick calculators to model your salary uplift, course payback period, and long-term career projection. All figures are indicative, based on PeopleCert regional salary benchmarks and local salary surveys.
Verified demand across the leading sectors driving ITIL 4 Plan, Implement and Control hiring in Serbia, with the marquee employers in each industry.
Komercijalna banka
In Belgrade, banking and insurance regional banks and insurers run digital transformation programs hiring ITIL 4 Plan, Implement and Control-certified professionals.
Telekom Srbija, NIS (Gazprom Neft), Komercijalna banka
In Belgrade, manufacturing and engineering industrial firms and Mittelstand-style suppliers hire PMPs for plant programs.
Microsoft Development Centre Serbia, Endava Belgrade
In Belgrade, technology and telecom tech employers and carriers hire technical ITSM practitioners for platform programs.
Telekom Srbija, NIS (Gazprom Neft), Komercijalna banka
In Belgrade, healthcare and life sciences pharma and hospital systems run regulated programs needing PMPs.
Telekom Srbija, NIS (Gazprom Neft), Komercijalna banka
In Belgrade, public sector and consulting Big Four and government contractors require ITIL 4 Plan, Implement and Control for senior delivery.
NIS (Gazprom Neft)
In Belgrade, energy and utilities grid, renewables, and energy transition programs hire ITIL 4 Plan, Implement and Control-certified professionals.
Verified hiring patterns from the largest employers in Serbia. ITIL 4 Plan, Implement and Control-certified candidates are actively preferred or required for these roles.
| Employer | Industry | Why ITIL 4 Plan, Implement and Control Matters | Typical Roles |
|---|---|---|---|
| Telekom Srbija | Telecom | HQ programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
| NIS (Gazprom Neft) | Energy | HQ refining programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
| Komercijalna banka | Banking | HQ programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
| Microsoft Development Centre Serbia | Technology | Engineering hub. | ITIL 4 Plan, Implement and Control aligned service management roles |
| Endava Belgrade | Technology | Tech services programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
| Delta Holding | Retail | HQ conglomerate programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
| MK Group | Agri | Agribusiness programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
| Energoprojekt | Construction | Engineering programs. | ITIL 4 Plan, Implement and Control aligned service management roles |
The most in-demand ITIL 4 Plan, Implement and Control-tagged designations and the value each adds to your career.
In Belgrade, this role is the most-posted PM title locally across multiple sectors.
In Belgrade, this role leads cross-functional delivery at large enterprises.
In Belgrade, this role owns multi-project portfolios at MNCs and government bodies.
In Belgrade, this role drives portfolio governance at banks, telcos, and consulting firms.
In Belgrade, this role blends ITIL 4 Plan, Implement and Control discipline with Scrum/SAFe for tech delivery.
In Belgrade, this role leads capital projects across the metro region.
Source: PeopleCert salary benchmarks, ZipRecruiter, Glassdoor and regional IT service management reports (2026). ITIL-certified professionals in Belgrade earn 38% more on average than non-certified peers, and a self-paced route typically pays for itself inside the first quarter after certification.
Full-length simulations modelled on the live PeopleCert ITIL 4 Plan, Implement and Control exam, with detailed answer keys, rationale for every option and instructor-led debriefs. Access is gated, share your details and we unlock it instantly.
Full PeopleCert simulation across planning, change enablement, release, deployment, configuration and asset management, every answer explained
Second timed simulation weighted to scenario questions and control design, with a readiness report by syllabus area
Pass guarantee: achieve 75% on both full-length practice tests and we back you with a written ITIL 4 Plan, Implement and Control pass guarantee.
Download our complete library of free ITIL 4 Plan, Implement and Control preparation resources, no email gate on the practice test, just instant access.
Try a short set of change and release questions first, scored instantly with the reasoning behind each answer.
Standard, normal and emergency change models with authority matrices you can adapt on day one.
Configuration item taxonomy, relationship map and data-quality checklist for a workable CMDB.
Pre-release, go-live and rollback checkpoints used by enterprise release teams.
What change, release and configuration roles pay by city, compiled from ZipRecruiter, Glassdoor, GulfTalent and Reed.
A week-by-week plan that fits the full syllabus into five hours a week.
Module outline, fee schedule, exam details and mentor profiles for this self-paced program.
Most learners complete the full journey in 8 to 12 weeks. We support you end-to-end, from eligibility check to PMI® application narrative and sitting the exam.
Plan, Implement and Control requires ITIL 4 Foundation. We confirm your status in a free counselling call.
Enrol and your portal login lands in your inbox at once, with the 365-day clock starting there.
24 hours of HD video split into short segments, with downloadable job aids after each module.
Complete the question banks and both full-length mocks, targeting a consistent 70% or better.
We book your slot, online proctored or at a centre, and walk you through the proctoring setup beforehand.
Sit the 60-question, 90-minute paper and receive your PeopleCert digital certificate and badge.
The Learners Ink ITIL 4 Specialist: Plan, Implement and Control elearning program delivers the full accredited syllabus as 24 hours of on-demand video, practice banks and downloadable job aids, accessible from anywhere in Belgrade, Serbia for 365 days.
| Course Name | ITIL 4 Specialist: Plan, Implement and Control (Self-Paced E-Learning) |
| Delivery | 100% self-paced elearning, no live sessions |
| Access Period | 365 days from the date of enrolment |
| Duration | 24 Hours Self-Paced E-Learning |
| Accreditation | PeopleCert ATO, ATO ID 8297 |
| Certification Body | PeopleCert |
| Start Date | Instant access, start the same day |
| Certificate | Certificate of Completion from Learners Ink |
| Exam Prep | Practice question banks plus 2 full-length practice tests with answers and explanations |
| Course Fee | €819 |
| Contact | +44-1233-800689 |
| support@learnersink.com |
Review the eligibility pathway that matches your background. The Learners Ink ITIL 4 Specialist: Plan, Implement and Control programme is designed to satisfy the PeopleCert prerequisites end-to-end.
Ideal for professionals who lead, manage or coordinate projects and are ready to earn a globally recognised credential.
Design change models and authority paths that release change quickly without raising incident volume.
Run predictable releases with credible rollback plans and clean early-life support.
Build a CMDB and asset register people actually trust and use.
Join planning, building and controlling into one flow instead of three silos.
Reduce change-related outages while increasing delivery throughput.
Reconcile pipeline automation with the governance controls auditors expect.
Configure ServiceNow, Jira Service Management or equivalent to the practices rather than the reverse.
Understand the evidence a well-run control system should produce.
Add an accredited ITIL 4 specialist credential to advisory engagements.
6 domains, 18 modules covering every objective on the current ITIL 4 Specialist: Plan, Implement and Control blueprint from PeopleCert.
How planning connects strategy to the practices that actually deliver change.
PeopleCert ATO, ID 8297. Every module maps to the official syllabus, not a summary of it.
365 days is long enough to change jobs, move cities and still finish the credential.
Two full-length 60-question mocks timed to the real paper, with rationale on every answer.
Change models, CMDB starter kit and release checklists that outlive the exam.
Questions go to people who have chaired change advisory boards, for the full access window.
If self-paced turns out not to suit you, the fee transfers to a live online or classroom cohort.
A transparent, feature-by-feature comparison so you can make an informed choice.
| Feature | Learners Ink | Typical Other Providers |
|---|---|---|
| Syllabus match | Every PIC learning outcome on planning, change enablement, release, deployment and configuration | Generic ITIL 4 overview reused across modules |
| Exam simulation | 2 timed 60-question, 90-minute papers at the PeopleCert 65% pass standard | One short sample quiz with no timing |
| Change and release depth | Worked change models, CAB scenarios and deployment approach walkthroughs | Definitions without worked examples |
| Configuration practice | CMDB scoping kit, asset register templates and data-quality checks you keep | No downloadable tooling |
| Job aids | Change models, CMDB kit, release checklists | Slide deck export |
| Mentor support | ITIL-credentialled mentors on change and release, by email and chat | Ticket queue with no SME |
| Access period | 365 days from enrolment, no renewal upsell | 30 to 90 days, then upsell |
| Refund and transfer | 7-day refund window, fee transferable to a live PIC cohort | No refund and no transfer |
Side-by-side comparison of our three ITIL 4 Plan, Implement and Control delivery formats so you can pick what fits your schedule, learning style and budget.
| Dimension | Classroom (In-Person) | Live Online (Virtual) | Hybrid (Blended) |
|---|---|---|---|
| Delivery Mode | Physical classroom, in-room instructor | Live Zoom or Microsoft Teams, real-time instructor | Mix of classroom days plus live online sessions |
| PeopleCert Accredited | Yes, PeopleCert-aligned curriculum | Yes, PeopleCert-aligned curriculum | Yes, PeopleCert-aligned curriculum |
| Curriculum Hours | Full ITIL 4 Specialist: Plan, Implement and Control blueprint coverage | Full ITIL 4 Specialist: Plan, Implement and Control blueprint coverage | Full ITIL 4 Specialist: Plan, Implement and Control blueprint coverage |
| Interaction Level | Highest, in-room peer and instructor | High, breakouts, polls, live Q&A | Very high, classroom days plus virtual reinforcement |
| Schedule Flexibility | Fixed venue and dates | Most flexible, weekday or weekend cohorts | Moderate, anchored to classroom days |
| Travel and Commute | Daily commute to venue | Zero commute, learn from anywhere | Partial commute on classroom days only |
| Session Recordings | Not recorded | Recorded, 90 days portal access | Online sessions recorded, classroom days are live only |
| Networking | Strongest in-room networking | Global cohort networking via virtual breakouts | Best of both, in-person plus global cohort |
| Typical Fee Range | Premium, includes venue and refreshments | 20 to 25 percent lower than classroom | Mid-range between classroom and live online |
| Best Fit | Learners who thrive on in-room energy and local networking | Working professionals, frequent travellers, global learners | Learners who want classroom rigour with online convenience |
Note: Hybrid cohorts are available on request for corporate batches of 8 or more learners. Speak to a counsellor to design a blended schedule.
ITIL 4 MP, ITIL 4 Specialist PIC, PRINCE2 Practitioner
Enterprise change manager who has run change advisory boards for two global banks and cut change-related incidents by more than a third.
ITIL 4 MP, AWS SAA, SAFe DevOps
Release and deployment lead across retail and telco estates, with deep experience of blue-green and canary release patterns.
ITIL 4 Specialist, ISO 20000 Lead Auditor
Configuration and asset management consultant who has rebuilt CMDBs for public-sector estates with 40,000+ configuration items.
"Self-paced was the only realistic option for ITIL 4 Plan, Implement and Control alongside a delivery role. Planning Service Management Work took me two evenings and the change enablement material was the part I actually took back to work."
"The 2 timed mocks with written rationale are what got me through. A busy quarter would have killed a fixed cohort, but 365 days of access meant I just picked it back up."
"I compared several e-learning providers before choosing. "Change Enablement Model Pack (PDF)" alone earned back the fee on my first engagement, before I had even booked the exam."
"Mentor replies were quick and clearly came from someone who has done this work. My service configuration management question got a practical answer, not a textbook definition."
ITIL 4 Plan, Implement and Control is a career inflection point. Our learners get end-to-end support, from resume positioning and LinkedIn® optimisation to mock interviews and a curated ITIL 4 Plan, Implement and Control job board.
ITIL-aligned CV review optimised for change, release and configuration management keywords.
Reposition your profile for change manager, release manager and service transition recruiter searches.
Scenario interviews run by practitioners who sit on real change advisory boards.
Curated ITIL roles across enterprise IT, managed service providers and public-sector estates.
Compare change failure rates and deployment cadence with other Learners Ink ITIL alumni, and pick up referrals.
Help logging CPD with PeopleCert so your PIC designation stays current through each renewal cycle.
Start here if you do not yet hold an ITIL Foundation credential.
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Learn moreSame ITIL 4 Specialist: Plan, Implement and Control curriculum, locally relevant employer, salary and exam-centre context for nearby metros.
Instant access, 365 days to complete, 7-day money-back guarantee.