Comparison Hub

ITIL 5 vs COBIT 2019

Most candidates ask whether to do ITIL or COBIT. The candid answer is that they solve different problems. ITIL describes how a service organisation works day to day. COBIT describes how leadership governs that work. The best CIOs use both.

Option A

ITIL 5

Information Technology Infrastructure Library v5, by PeopleCert

ITIL 5 is the worlds most adopted service management framework. The Foundation exam covers the Service Value System, the four dimensions, 34 ITIL practices and the seven guiding principles. Higher levels (Managing Professional, Strategic Leader) deepen specialism.

Best for: Service desk leads, change and incident managers, problem analysts, SIAM teams, anyone running or improving live services.
Cost: GBP 250 to 380 per exam level. Training extra.
Exam: Foundation: 40 questions, 60 minutes, 65% pass mark, multiple choice.
Explore ITIL 5 training
Option B

COBIT 2019

Control Objectives for Information and Related Technologies, by ISACA

COBIT 2019 is a governance framework that aligns enterprise IT with business goals. It defines 40 governance and management objectives and a maturity model that boards, auditors and risk committees can read. It is the audit framework asked for by name in regulated industries.

Best for: CIOs, CISOs, IT governance leads, internal auditors, risk and compliance officers, enterprise architects.
Cost: USD 575 to 760 for Foundation. Training extra.
Exam: Foundation: 75 questions, 120 minutes, 65% pass mark, online proctored.

Side by side

DimensionITIL 5COBIT 2019
PurposeHow to deliver and improve servicesHow to govern and direct IT
Issuing bodyPeopleCertISACA
ScopeOperational and tacticalStrategic and governance
Typical buyerService Management OfficeOffice of the CIO, audit, risk
Best paired withDevOps, SRE, LeanITIL, ISO 27001, NIST
Average salary band (global)USD 65k to 110kUSD 85k to 155k
Renewal3 years, CPD via PeopleCert20 CPE hours per year (ISACA)

Our candid verdict

Pick ITIL if you run or improve services. Pick COBIT if you sit in audit, risk or governance. Pick both if your remit is enterprise IT leadership. They snap together cleanly: COBIT sets direction, ITIL operationalises it.

Frequently asked

Is COBIT replacing ITIL?

No. COBIT and ITIL operate at different layers. Enterprises that take governance seriously usually map COBIT objectives down to ITIL practices.

Which is easier to clear?

ITIL 5 Foundation is widely considered the gentler exam, mostly because the syllabus is tighter and the question style is more direct.