PSM II is Scrum.org's advanced assessment: 30 questions in 90 minutes, 85 percent to pass, no retake voucher (each attempt is 250 USD). It tests judgement in messy scenarios where the by-the-book answer is often wrong. Prepare with 40 to 60 hours of study across the Scrum Guide, the six Scrum.org focus areas, and at least 5 open-ended coaching case discussions. First attempt pass rate is 50 to 55 percent globally; candidates who complete an APS course reach 72 percent.
PSM I vs PSM II vs PSM III
PSM I proves you know the Scrum Guide. PSM II proves you can apply Scrum in real, imperfect organisations - the kind where the Product Owner is absent, the team is 12 people, the manager wants status reports, and the Sprint Goal keeps changing. PSM III proves you can coach at scale and defend your decisions in writing with an essay format.
The step from PSM I to PSM II is bigger than the step from PSM II to PSM III in terms of mindset shift. PSM I candidates often assume they can pass PSM II with the same Scrum Guide study; the community pass rate data (50 to 55 percent) says otherwise.
The six focus areas that shape every question
Scrum.org publishes six focus areas that PSM II questions rotate through. Master all six or you leave 15 percent of the exam to luck.
- Understanding and applying Scrum: judgement calls where the Scrum Guide is silent or ambiguous.
- Developing People and Teams: coaching stances (teach, mentor, facilitate, coach), Tuckman stages, psychological safety.
- Managing Products with Agility: product goal, roadmap discovery, evidence based management (EBM).
- Developing and Delivering Products Professionally: DoD evolution, technical debt, release strategies.
- Evolving the Agile Organisation: change agent role, stakeholder management, org design tensions.
- Continuous Planning and Empiricism: forecasting without commitments, dealing with pressure to give dates.
The 6 week study plan
Assumes you already hold PSM I. If not, do PSM I first - the 200 USD extra is cheap insurance.
- Week 1: Re-read the Scrum Guide 2020 (30 minutes) plus the Kanban Guide for Scrum Teams. Take the PSM I Open, PSPO Open, and Scrum Open assessments to 100 percent.
- Week 2: Read the Evidence Based Management Guide and the Nexus Guide. Note that PSM II leans on both.
- Week 3: Deep dive on coaching stances. Read Lyssa Adkins Coaching Agile Teams chapters 4 to 8.
- Week 4: Work through 20 real scenarios (Scrum.org blog, Age of Product, InfoQ). For each, write your answer BEFORE reading the expert commentary.
- Week 5: Take the PSM II Open assessment (free) 3 times. Score 100 percent each time before continuing.
- Week 6: Two full length simulators (Mikhail Lapshin free simulator is closest to the real thing). Book PSM II for end of week.
Coaching stances: the highest leverage concept
PSM II questions repeatedly test whether you know which stance to use when. The four core stances: Teach (explain the rule), Mentor (share your experience), Facilitate (guide the group to their own answer), Coach (help them discover their own insight through questions).
Rule of thumb from experienced Scrum coaches: default to facilitate unless the team explicitly asks for teach or mentor. Coach is for individuals with self awareness gaps, not for teaching the framework. Getting this wrong on 3 to 4 questions is enough to fail.
How to read an ambiguous scenario
PSM II scenarios often have no textbook right answer. The exam wants you to pick the option that best serves Scrum values (commitment, focus, openness, respect, courage) AND empiricism. When two answers look valid, ask which one preserves the Product Owner's authority over the Product Backlog, which one increases team self-management, and which one keeps the Sprint Goal intact.
Reject options that move accountability away from the team (assigning tasks, promising dates, bypassing the Product Owner). Reject options that solve a symptom without inspecting the underlying cause.
The 250 USD retake trap
Every PSM II attempt is 250 USD with no bundled retake. Failing twice costs the same as an accredited APS course. If your simulator scores are below 80 percent, invest in the course before attempting the exam; the ROI is immediate.

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Frequently asked questions
How long should I wait between PSM I and PSM II?
Scrum.org recommends 12+ months of Scrum Master experience. In practice, 6 months of hands-on facilitation plus focused study is enough for many candidates. The exam tests judgement, and judgement comes from real team exposure.
Is PSM II harder than PMI-ACP?
Harder in style, not scope. PMI-ACP is broader (covers XP, Kanban, Lean, Scrum) and lower pass mark. PSM II is narrower (Scrum only) but scenario-heavy with an 85 percent pass bar. Coaching experience helps more than study hours.
Does PSM II expire?
No. All Scrum.org PSM certifications are lifetime with no renewal fees. This is a major differentiator vs CSM (Scrum Alliance) which requires renewal every 2 years.
Can I go straight to PSM II without PSM I?
Technically yes - Scrum.org does not enforce a prerequisite. Practically no - PSM I costs 200 USD and having it strengthens your CV. Skipping PSM I to save money often costs more in retake fees.
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ITIL 4 Practitioner: Service Desk is a 20 question paper sat over 30 minutes with a pass mark of 65% (13 / 20), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Practitioner: Service Desk practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Practitioner: Service Level Management Practice Test for Download: Full Length 20 Question Mock Exam for 2026
ITIL 4 Practitioner: Service Level Management is a 20 question paper sat over 30 minutes with a pass mark of 65% (13 / 20), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Practitioner: Service Level Management practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Practitioner: Supplier Management Practice Test for Download: Full Length 20 Question Mock Exam for 2026
ITIL 4 Practitioner: Supplier Management is a 20 question paper sat over 30 minutes with a pass mark of 65% (13 / 20), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Practitioner: Supplier Management practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Practitioner: Monitoring and Event Management Practice Test for Download: Full Length 20 Question Mock Exam for 2026
ITIL 4 Practitioner: Monitoring and Event Management is a 20 question paper sat over 30 minutes with a pass mark of 65% (13 / 20), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Practitioner: Monitoring and Event Management practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Practitioner: Problem Management Practice Test for Download: Full Length 20 Question Mock Exam for 2026
ITIL 4 Practitioner: Problem Management is a 20 question paper sat over 30 minutes with a pass mark of 65% (13 / 20), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Practitioner: Problem Management practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Practitioner: Service Request Management Practice Test for Download: Full Length 20 Question Mock Exam for 2026
ITIL 4 Practitioner: Service Request Management is a 20 question paper sat over 30 minutes with a pass mark of 65% (13 / 20), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Practitioner: Service Request Management practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Specialist: Collaborate, Assure and Improve Practice Test for Download: Full Length 40 Question Mock Exam for 2026
ITIL 4 Specialist: Collaborate, Assure and Improve is a 40 question paper sat over 90 minutes with a pass mark of 70% (28 / 40), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Specialist: Collaborate, Assure and Improve practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
Free ITIL 4 Specialist: Monitor, Support and Fulfil Practice Test for Download: Full Length 60 Question Mock Exam for 2026
ITIL 4 Specialist: Monitor, Support and Fulfil is a 60 question paper sat over 90 minutes with a pass mark of 65% (39 / 60), and the self-paced e-learning route gives you the syllabus without ever testing it under a clock. The Learners Ink free ITIL 4 Specialist: Monitor, Support and Fulfil practice test closes that gap: a full length weighted paper that mirrors the live exam pattern question for question. The download is free, no payment at any stage. When you have sat it, email your answers to info@learnersink.com and a certified trainer sends the complete answer key with a written rationale for every question, plus a free personalised score report that breaks your result down syllabus area by syllabus area so you know exactly what to revise.
