Skills Covered
50+ Skills Training Skills You Will Build
Core Certified Process Mapping Practitioner competencies aligned to the latest Learners Ink exam blueprint, ready to apply on day one.
Process Discovery TechniquesGemba WalkStructured InterviewsArtefact AnalysisProcess Mining BasicsSIPOC DiagramTurtle DiagramHigh-Level Process FlowCross-Functional FlowchartSwimlane DiagramDeployment ChartBPMN 2.0 NotationBPMN EventsBPMN ActivitiesBPMN GatewaysPools and LanesMessage FlowsSub-ProcessesCall ActivitiesBPMN Choreography (Overview)Value Stream Map (VSM)Material and Information FlowCycle TimeLead TimeTakt TimeValue-Add RatioFirst-Pass Yield8 Wastes (DOWNTIME)MuriMuraMudi5 WhysFishbone (Ishikawa)ParetoECRS (Eliminate, Combine, Rearrange, Simplify)Kaizen BurstsStandard WorkRACI MatrixDecision RightsControls, KPIs and KRIs on the MapHandovers and Bottleneck AnalysisPoka-Yoke (Mistake Proofing)Process Documentation StandardsProcess Repository / CoE ModelVisio, Lucidchart, Miro, Bizagi Modeler, draw.io basicsAs-Is vs To-Be DesignChange Management for Process (ADKAR)Process Governance and OwnershipProcess for Automation Handoff (RPA, workflow, AI)Compliance-Ready Documentation (SOX, GDPR, ISO 9001)