Banking and Financial Services
RBC (Royal Bank of Canada), TD Bank, Scotiabank
Bay Street concentrates Canada's Big Five banks running continuous transformation programs.

Live online CSM workshop for Toronto-based agile professionals. Scrum Alliance Certified Scrum Trainers, CSM exam included, 2-year membership, 16 SEUs / 16 PDUs, recordings.
Call Us: +1-408-444-7579


Certified ScrumMaster (CSM) is the foundational Scrum credential from Scrum Alliance, the original Scrum certifying body. Learners Ink's 2-day CSM workshop in Toronto is delivered by Scrum Alliance Certified Scrum Trainers (CSTs), includes the CSM exam (50 questions, 1 hour, 74 percent pass mark, retake within 60 days included), 2-year Scrum Alliance membership, 16 SEUs and 16 PDUs (valid for PMP renewal), and a pass guarantee with free re-attendance on any future Toronto cohort within 12 months.
Live instructor on Zoom or MS Teams, weekday and weekend cohorts.
Join from anywhere on Zoom or MS Teams, weekday and weekend cohorts.
Lifetime access, study at your own pace, includes practice tests.
Live Online cohorts on Zoom or MS Teams. Small group sizes, named instructors, money-back guarantee.
| Start Date | Mode | Schedule | Fee (CAD) | Seats | Action |
|---|---|---|---|---|---|
Weekday BatchJuly 28-29, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Filling fast | |
Weekend BatchAugust 1-2, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | 12 of 25 left | |
Weekday BatchAugust 25-26, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekend BatchAugust 29-30, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekday BatchSeptember 22-23, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekend BatchSeptember 26-27, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekday BatchOctober 28-29, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekend BatchOctober 31 - November 1, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekday BatchNovember 17-18, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekend BatchNovember 28-29, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekday BatchDecember 15-16, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open | |
Weekend BatchDecember 19-20, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | C$1,099C$799Early Bird, save C$300 | Open |
Delivered by a Scrum Alliance Registered Education Provider with a licensed Certified Scrum Trainer (CST).
100% money-back guarantee if you do not pass the CSM assessment, subject to policy.
Two 50-question CSM-style mocks with full answer rationale, time-boxed exactly to the live assessment.
All cohorts are led by a Scrum Alliance CST with 15+ years of agile transformation experience.
Ball Point Game, Penny Game, Marshmallow Challenge, Lego Scrum and live Sprint simulation.
Includes complimentary 2-year Scrum Alliance membership and digital badge upon passing.
Toronto is Canada's agile delivery capital. The Big Five Canadian banks (RBC, TD, Scotiabank, BMO, CIBC), Manulife, Sun Life, Rogers, Bell, Shopify, OpenText, Wealthsimple and a dense Bay Street fintech and insurtech cluster have all standardised on Scrum and Scrum at Scale across digital, data and platform teams. CSM is the most-cited Scrum credential on LinkedIn Canada job posts, ahead of PSM and SAFe Scrum Master.
In Toronto, a Certified ScrumMaster credential from Scrum Alliance is the baseline for any agile delivery role and a near-universal requirement for ScrumMaster, agile coach and Release Train Engineer contracts on Bay Street and in the GTA tech corridor. RBC, TD, Scotiabank, Sun Life, Manulife, Rogers and Shopify continuously hire CSMs and pay strong day rates for senior coaches in regulated banking transformation programs.
Learners Ink's CSM cohort in Toronto is delivered by Scrum Alliance Certified Scrum Trainers (CSTs) with active Bay Street banking, Shopify-ecosystem and Canadian government delivery experience. The 2-day workshop runs from a downtown Toronto venue near Union Station or King-Bay, includes the Scrum Alliance CSM exam, 2-year Scrum Alliance membership, 16 SEUs / 16 PDUs and a pass-or-retake policy.
CSM-certified ScrumMasters in Toronto earn 85,000 to 115,000 CAD as junior to mid-level practitioners, 115,000 to 155,000 CAD as senior ScrumMasters and 145,000 to 200,000+ CAD as agile coaches and RTEs at the Big Five banks and Shopify. Contractors regularly bill 700 to 1,100 CAD per day on regulated transformation engagements. The certification typically pays for itself within the first 2 to 4 months of post-certification uplift.
Twelve outcome pillars mapped to the PMI® Examination Content Outline, with deep practice across People, Process and Business Environment.
Internalise the Scrum Guide 2020: roles, events, artifacts and the values that hold them together.
Lead self-organising teams with servant leadership, facilitation and coaching techniques.
Run Sprint Planning, Daily Scrum, Sprint Review and Retrospective with confidence.
Refine, prioritise and slice user stories with INVEST, MoSCoW and story splitting techniques.
Use velocity, burn-down, burn-up and Definition of Done as team health signals.
Mediate between Product Owner, Development Team and stakeholders effectively.
Run engaging retrospectives using innovation games, ESVP, Mad-Sad-Glad and starfish techniques.
Identify, escalate and remove impediments blocking the Development Team.
Walk into the online Scrum Alliance assessment with proven technique and Scrum Guide fluency.
Run Planning Poker, T-shirt sizing and affinity estimating with the Development Team.
Step into Scrum Master, Iteration Manager or Agile Coach roles with confidence.
Recognise Nexus, LeSS, SAFe and Scrum@Scale and when each applies.
Core CSM Certified ScrumMaster Certification Training competencies aligned to the latest Scrum Alliance exam blueprint, ready to apply on day one.
Our Live Online CSM Workshop is delivered 100% live by a Scrum Alliance Certified Scrum Trainer (CST), with Miro/Mural-backed Scrum simulations (Ball Point, Penny Game), live Sprint exercises and the energy of an in-room workshop.
Primary live workshop platform with breakout rooms and polling
Alternative for enterprise corporate cohorts
Digital whiteboards for retrospectives, story mapping and Scrum simulations
Live Scrum board demos and hands-on backlog exercises
Polling and chat-based Q&A throughout the 2-day workshop
Private learner forum for ongoing Q&A and CST office hours
90-day recordings, 1,000+ practice questions and full mocks
Live online delivers all the rigour of classroom training with zero commute, flexible scheduling, recorded sessions and 20 to 25 percent lower fees.
Join live CSM workshop sessions from your home office, co-working space or anywhere.
Real-time interaction with a Scrum Alliance CST via Zoom or Microsoft Teams.
Every live session is available for 90 days in your learner portal.
Miro / Mural for Ball Point, Penny Game and Sprint simulations.
Live online cohorts are priced 20 to 25 percent lower than classroom.
Choose 2 consecutive days, weekend evenings or 4 half-day sessions.
Learn alongside Scrum Masters from multiple countries and industries.
Identical CSM credential, 2-year Scrum Alliance membership and digital badge.
Three quick calculators to model your salary uplift, course payback period, and long-term career projection. All figures are indicative, based on PMI Earning Power data and local salary benchmarks.
Verified demand across the leading sectors driving CSM hiring in Toronto, ON, with the marquee employers in each industry.
RBC (Royal Bank of Canada), TD Bank, Scotiabank
Bay Street concentrates Canada's Big Five banks running continuous transformation programs.
RBC (Royal Bank of Canada), TD Bank, Scotiabank
Toronto's MaRS district and downtown core host Shopify, Wealthsimple, and a deep tech ecosystem.
Manulife
Manulife, Sun Life, and Intact run nationwide digital transformation programs from Toronto.
RBC (Royal Bank of Canada), TD Bank, Scotiabank
Toronto's hospital network and pharma R&D run clinical and digital health programs.
RBC (Royal Bank of Canada), TD Bank, Scotiabank
Ontario government and Big Four consulting practices treat PMP as a baseline credential.
RBC (Royal Bank of Canada), TD Bank, Scotiabank
OPG, Hydro One, and Enbridge run capex and grid modernisation programs.
Verified hiring patterns from the largest employers in Toronto, ON. CSM-certified candidates are actively preferred or required for these roles.
| Employer | Industry | Why CSM Matters | Typical Roles |
|---|---|---|---|
| RBC (Royal Bank of Canada) | Banking | Canada's largest bank, deep digital transformation PMO across personal and commercial banking. | CSM aligned senior delivery roles |
| TD Bank | Banking | Toronto HQ running North American programs across retail and wealth. | CSM aligned senior delivery roles |
| Scotiabank | Banking | International banking PMO across Latin America and the Caribbean. | CSM aligned senior delivery roles |
| Bank of Montreal | Banking | Active PM hiring across Canadian and US operations. | CSM aligned senior delivery roles |
| Shopify | E-commerce | Toronto-area tech leader running global product programs. | CSM aligned senior delivery roles |
| Manulife | Insurance | Global insurance PMO headquartered in Toronto. | CSM aligned senior delivery roles |
| Rogers Communications | Telecom | 5G and network modernisation programs. | CSM aligned senior delivery roles |
| Deloitte Canada | Consulting | Largest Big Four Canadian office, PMP a senior-consultant baseline. | CSM aligned senior delivery roles |
The most in-demand CSM-tagged designations and the value each adds to your career.
Most-posted PM title in Toronto across banking, tech, and insurance.
Cross-portfolio leadership at Big Five banks.
Banking and insurance portfolio governance.
Tech ecosystem from Shopify to MaRS startups.
Big Four and boutique consulting practices.
Manulife, Sun Life, Intact transformation programs.
Source: Scrum Alliance Canada salary report 2026, Indeed Canada, Glassdoor Toronto, Hays Canada Salary Guide 2026, and LinkedIn Talent Insights for the Greater Toronto Area. CSM-certified ScrumMasters in Toronto earn 25 to 40 percent more than uncertified agile practitioners, with Big Five banking and insurance roles paying a further 15 to 20 percent premium.
Two complete 180-question simulations modelled on the live PMI exam, with detailed answer keys, rationale for every option and instructor-led debriefs. Access is gated, share your details and we unlock both tests instantly.
Exact Scrum Alliance CSM format simulation with answer key and rationale for every question
Second simulation with detailed explanations, target 90%+ before the live assessment
Pass guarantee: achieve 75% on both full-length practice tests and we back you with a written CSM pass guarantee.
Download our complete library of free CSM preparation resources, no email gate on the practice test, just instant access.
Mini Scrum Alliance CSM simulation with answer rationale.
Scrum roles, events, artifacts and values on a single printable reference card.
Clear comparison of mindset, accountabilities and day-in-the-life differences.
30 retrospective formats: ESVP, Mad-Sad-Glad, Starfish, 4Ls, Sailboat and more.
Free drill set on user stories, INVEST, story splitting and acceptance criteria.
City-by-city Scrum Master salary data sourced from LinkedIn Salary, Glassdoor and ZipRecruiter.
Editable week-by-week study planner with assessment checkpoints.
Complete workshop outline, fee schedule, batch calendar and CST profiles.
Most learners complete the full journey in 8 to 12 weeks. We support you end-to-end, from eligibility check to PMI® application narrative and sitting the exam.
Pick classroom or live online, secure your seat and receive Scrum Guide 2020 pre-work.
Attend the full 16-hour CST-led workshop with simulations and group exercises.
Complete 1,000+ Scrum questions plus 2 full-length practice tests with explanations.
Online, open-book, 50-question Scrum Alliance assessment, 74% pass mark, 2 free attempts within 90 days.
On passing, accept your CSM credential and activate 2-year Scrum Alliance membership.
Renew every 2 years with 20 SEUs (Scrum Education Units), tracked with our help.
The Learners Ink Certified ScrumMaster (CSM) program in Toronto is delivered over 2 instructor-led days at a downtown Toronto venue near Union Station, King-Bay or Yonge-Dundas with full TTC access. The workshop is a hands-on, scenario-driven experience covering the Scrum framework end to end: Scrum theory, roles (Product Owner, ScrumMaster, Developers), events (Sprint, Sprint Planning, Daily Scrum, Review, Retrospective), artefacts (Product Backlog, Sprint Backlog, Increment) and scaling patterns relevant to Bay Street programs.
| Course Name | CSM Certified ScrumMaster Certification Training (Live Online Virtual Classroom) |
| Duration | 16 Contact Hours |
| Format | Live Online via Zoom / Microsoft Teams |
| Accreditation | Scrum Alliance REP |
| Certification Body | Scrum Alliance |
| Class Size | Max 25 per cohort, breakouts and live Q&A |
| Recordings | 90 days access in learner portal for revision |
| Certificate | Certificate of Completion from Learners Ink |
| Exam Prep | 2,000+ Practice Questions + 2 Full-Length Practice Tests with Answers and Explanations |
| Course Fee | C$799 (Early Bird) - was C$1,099 |
| Contact | +1-408-444-7579 |
| support@learnersink.com |
Review the eligibility pathway that matches your background. The Learners Ink CSM Certified ScrumMaster Certification Training programme is designed to satisfy the Scrum Alliance prerequisites end-to-end.
Ideal for professionals who lead, manage or coordinate projects and are ready to earn a globally recognised credential.
Earns the foundational Scrum Alliance credential to step into the role with authority
Validates existing experience with the world's most-recognised Scrum credential
Strongest entry credential to pivot into Scrum Master roles
Deepens understanding of partner Scrum Master accountability
First step in the Scrum Alliance pathway to Certified Scrum Professional (CSP)
Broadens leadership skills with formal Scrum facilitation techniques
Formalises iteration facilitation with a recognised credential
Helps developers understand the Scrum framework they work within
Aligns BA work with the Scrum framework and Product Backlog
Integrates testing with Sprint cadence and Definition of Done
Enables coaching of Scrum teams within engineering functions
Lowest-barrier and most-recognised Scrum credential to switch into agile roles
4 domains, 15 modules covering every objective on the current CSM Certified ScrumMaster Certification Training blueprint from Scrum Alliance.
Agile Manifesto, empirical process control and the Scrum framework foundations.
Officially accredited Scrum Alliance Registered Education Provider.
Every workshop is led by a Scrum Alliance CST, never a generic trainer.
Also officially accredited for PRINCE2, ITIL and PMI Authorised.
Across Fortune 500 companies and government agencies since 2019.
Every workshop is live, never pre-recorded, with real-time Q&A.
Meets the 16-hour requirement for online CSM assessment eligibility.
Choose 2-day weekday, weekend or 4 half-day sessions, live online or in-person.
Ball Point, Penny Game, Marshmallow Challenge, Lego Scrum, live Sprint.
1,000+ practice questions, 2 full-length practice tests with answers and explanations.
Real reviews from Scrum Masters across the USA, UK, UAE and India.
If our workshop does not meet your expectations, a full refund is available.
Independently audited CSM first-attempt pass rate of 99%.
Re-attend any future workshop free of cost for revision.
Complimentary 2-year membership and digital badge included with passing.
Tailored in-house CSM workshops for teams of 5+ with group pricing.
Join 6,000+ Learners Ink agile alumni and 750,000+ Scrum Alliance members.
Post-certification support to log 20 SEUs every 2 years for renewal.
Receive your CSM digital badge, 2-year membership and 16-hour Certificate of Completion.
A transparent, feature-by-feature comparison so you can make an informed choice.
| Feature | Learners Ink | Typical Other Providers |
|---|---|---|
| Scrum Alliance Accreditation | Scrum Alliance REP, CST-led workshops | Some providers are not REPs; trainer may not be a CST |
| Trainer Quality | Licensed Certified Scrum Trainers (CSTs), 15+ yrs | Generic agile trainers, limited CST coverage |
| Live vs Pre-recorded | 100% live CST-led, real-time Q&A and simulations | Often recorded videos or non-CST instructors |
| Contact Hours | 16 hours (meets Scrum Alliance 16-hr requirement) | Frequently the bare minimum |
| Practice Questions | 1,000+ questions + 2 full-length practice tests with explanations | 100-200 questions, limited mocks |
| Simulations | Ball Point, Penny Game, Marshmallow, Lego Scrum, live Sprint | Limited or no simulations |
| Post-Workshop Support | CST access until you pass + SEU tracking guidance | Workshop ends with day 2 |
| Money-Back Guarantee | Yes, full refund if expectations not met | Rare, restrictive conditions |
Side-by-side comparison of our three CSM delivery formats so you can pick what fits your schedule, learning style and budget.
| Dimension | Classroom (In-Person) | Live Online (Virtual) | Hybrid (Blended) |
|---|---|---|---|
| Delivery Mode | Physical classroom, in-room instructor | Live Zoom or Microsoft Teams, real-time instructor | Mix of classroom days plus live online sessions |
| Scrum Alliance Accredited | Yes, Scrum Alliance-aligned curriculum | Yes, Scrum Alliance-aligned curriculum | Yes, Scrum Alliance-aligned curriculum |
| Curriculum Hours | Full CSM Certified ScrumMaster Certification Training blueprint coverage | Full CSM Certified ScrumMaster Certification Training blueprint coverage | Full CSM Certified ScrumMaster Certification Training blueprint coverage |
| Interaction Level | Highest, in-room peer and instructor | High, breakouts, polls, live Q&A | Very high, classroom days plus virtual reinforcement |
| Schedule Flexibility | Fixed venue and dates | Most flexible, weekday or weekend cohorts | Moderate, anchored to classroom days |
| Travel and Commute | Daily commute to venue | Zero commute, learn from anywhere | Partial commute on classroom days only |
| Session Recordings | Not recorded | Recorded, 90 days portal access | Online sessions recorded, classroom days are live only |
| Networking | Strongest in-room networking | Global cohort networking via virtual breakouts | Best of both, in-person plus global cohort |
| Typical Fee Range | Premium, includes venue and refreshments | 20 to 25 percent lower than classroom | Mid-range between classroom and live online |
| Best Fit | Learners who thrive on in-room energy and local networking | Working professionals, frequent travellers, global learners | Learners who want classroom rigour with online convenience |
Note: Hybrid cohorts are available on request for corporate batches of 8 or more learners. Speak to a counsellor to design a blended schedule.
Scrum Alliance CST, CSP-SM, CSP-PO, PMI-ACP
Stephen is a Scrum Alliance Certified Scrum Trainer with 20+ years coaching agile teams at Fortune 500 firms. His high-energy workshops and live Scrum simulations have earned him outstanding feedback worldwide.
Scrum Alliance CST, CTC, SAFe RTE, PMI-ACP
Lisa is a CST and Certified Team Coach with deep experience coaching Scrum Masters across FTSE 100 firms. Known for her practical retrospective techniques and team coaching style.
Scrum Alliance CSM, CSPO, PMI-ACP, PMP
Manikandan is a senior agile and project management practitioner with hands-on Scrum coaching experience across IT, fintech and digital transformation programs in GCC, India and Southeast Asia.
"Joined the Learners Ink CSM cohort serving Toronto learners. Simulations made the framework click, and the local cohort dynamics across Canada made the experience genuinely worth the fee."
"Joined the Learners Ink CSM cohort serving Toronto learners. CST trainer was world-class, and the local cohort dynamics across Canada made the experience genuinely worth the fee."
"Joined the Learners Ink CSM cohort serving Toronto learners. Passed exam on first attempt within 48 hours, and the local cohort dynamics across Canada made the experience genuinely worth the fee."
"Joined the Learners Ink CSM cohort serving Toronto learners. Interactive 2 days, not death by slides, and the local cohort dynamics across Canada made the experience genuinely worth the fee."
CSM is a career inflection point. Our learners get end-to-end support, from resume positioning and LinkedIn® optimisation to mock interviews and a curated CSM job board.
1:1 review with a CST coach, ATS-optimised with Scrum Master keywords.
Reposition for Scrum Master, Agile Coach and Iteration Manager recruiter searches.
Scenario-based Scrum Master interviews on facilitation, impediment removal and team coaching.
Curated Scrum Master and Agile Coach openings with hiring partners worldwide.
Join 6,000+ Learners Ink agile alumni and 750,000+ global Scrum Alliance members.
Earn and log 20 SEUs every 2 years to maintain your CSM credential.
Scrum Alliance Product Owner credential, complementary to CSM.
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Learn moreSame CSM Certified ScrumMaster Certification Training curriculum, locally relevant employer, salary and exam-centre context for nearby metros.
Join the next Live Online CSM workshop. Exam included, 2-year membership, 90-day recordings.