Banking and Financial Services
Intesa Sanpaolo, UniCredit, Mediolanum Banking Group
Intesa Sanpaolo, UniCredit, Mediobanca drive transformation programs.
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CSM is delivered Live Online only - join from Milan 
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CSM Online Training for Milan Professionals (Live Online)
Live online Scrum Alliance CSM on CET for Milan professionals. CST delivery, bilingual EN/IT, exam included.
Call Us: +91-7975864186Officially accredited by
75,000+ trained
16 Contact Hours
What is this course?
CSM certification training in Milan is a 2-day Scrum Alliance certified workshop delivered by a CST. It prepares you for Scrum Master and agile coach roles at UniCredit, Intesa, Generali, Mediobanca, Pirelli, EssilorLuxottica, ENEL, Eni and TIM.
Pick your delivery format
Same curriculum, same instructors, same certificate.
Live Online (Virtual Classroom)You are here
Live instructor on Zoom or MS Teams, weekday and weekend cohorts.
Switch to Live Online
Join from anywhere on Zoom or MS Teams, weekday and weekend cohorts.
Self-Paced E-Learning
Lifetime access, study at your own pace, includes practice tests.
Upcoming Batches
Upcoming CSM Training Batches in Milan, Lombardy
Live Online cohorts on Zoom or MS Teams. Small group sizes, named instructors, money-back guarantee.
| Start Date | Mode | Schedule | Fee (EUR) | Seats | Action |
|---|---|---|---|---|---|
Weekday BatchJuly 28-29, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Filling fast | |
Weekend BatchAugust 1-2, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | 12 of 25 left | |
Weekday BatchAugust 25-26, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekend BatchAugust 29-30, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekday BatchSeptember 22-23, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekend BatchSeptember 26-27, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekday BatchOctober 28-29, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekend BatchOctober 31 - November 1, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekday BatchNovember 17-18, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekend BatchNovember 28-29, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekday BatchDecember 15-16, 2026 (2-day intensive) | Live Online (Zoom / MS Teams) | 2-day intensive, 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open | |
Weekend BatchDecember 19-20, 2026 (2-day weekend) | Live Online (Zoom / MS Teams) | Sat-Sun (2 days), 9am to 5pm local time zone | €1,099€799Early Bird, save €300 | Open |
Program Highlights
What Makes Our CSM Program in Milan, Lombardy Different
Scrum Alliance REP
Delivered by a Scrum Alliance Registered Education Provider with a licensed Certified Scrum Trainer (CST).
Pass Guarantee
100% money-back guarantee if you do not pass the CSM assessment, subject to policy.
2 Full-Length Practice Tests
Two 50-question CSM-style mocks with full answer rationale, time-boxed exactly to the live assessment.
Certified Scrum Trainer
All cohorts are led by a Scrum Alliance CST with 15+ years of agile transformation experience.
Agile Simulations
Ball Point Game, Penny Game, Marshmallow Challenge, Lego Scrum and live Sprint simulation.
2-Year Scrum Alliance Membership
Includes complimentary 2-year Scrum Alliance membership and digital badge upon passing.
€70,000 to €122,000
Average CSM salary in Milan (2026)
16 Hours
Scrum Alliance aligned instructor-led training
2,000+ Q
Practice questions + 2 full-length practice tests
40%
Median CSM salary uplift vs non-certified
Why Get CSM Certified in Milan, Lombardy?
Milan has Italy's deepest agile transformation programs at UniCredit, Intesa Sanpaolo, Generali, Mediobanca, Pirelli, EssilorLuxottica, ENEL, Eni Digital, TIM, Vodafone Italy and STMicroelectronics. CSM is the standard credential for Scrum Master and Agile Coach roles in Italian banking and industrial firms.
CSM-certified Scrum Masters in Milan earn EUR 50,000 to 72,000 on average, with senior agile coaches at UniCredit, Intesa, Generali and Pirelli clearing EUR 80,000 to 110,000.
Learners Ink's Milan CSM cohort is a 2-day Scrum Alliance certified workshop in Porta Nuova or City Life, delivered by Certified Scrum Trainers (CST) with bilingual EN/IT delivery and active FTSE MIB transformation experience.
Learning Outcomes
What You Will Master in this CSM Program
Twelve outcome pillars mapped to the PMI® Examination Content Outline, with deep practice across People, Process and Business Environment.
Scrum Framework Mastery
Internalise the Scrum Guide 2020: roles, events, artifacts and the values that hold them together.
Servant Leadership
Lead self-organising teams with servant leadership, facilitation and coaching techniques.
Scrum Events Facilitation
Run Sprint Planning, Daily Scrum, Sprint Review and Retrospective with confidence.
Product Backlog Mastery
Refine, prioritise and slice user stories with INVEST, MoSCoW and story splitting techniques.
Agile Metrics
Use velocity, burn-down, burn-up and Definition of Done as team health signals.
Stakeholder Engagement
Mediate between Product Owner, Development Team and stakeholders effectively.
Retrospective Facilitation
Run engaging retrospectives using innovation games, ESVP, Mad-Sad-Glad and starfish techniques.
Impediment Removal
Identify, escalate and remove impediments blocking the Development Team.
Pass the CSM Assessment
Walk into the online Scrum Alliance assessment with proven technique and Scrum Guide fluency.
Estimation Techniques
Run Planning Poker, T-shirt sizing and affinity estimating with the Development Team.
Scrum Master Career
Step into Scrum Master, Iteration Manager or Agile Coach roles with confidence.
Scaled Scrum Awareness
Recognise Nexus, LeSS, SAFe and Scrum@Scale and when each applies.
Skills Covered
54+ Agile & Scrum Skills You Will Build
Core CSM Certified ScrumMaster Certification Training competencies aligned to the latest Scrum Alliance exam blueprint, ready to apply on day one.
Scrum Guide 2020Scrum Values (Commitment, Courage, Focus, Openness, Respect)Product Owner RoleScrum Master RoleDevelopment Team RoleSprintSprint PlanningDaily ScrumSprint ReviewSprint RetrospectiveProduct BacklogSprint BacklogIncrementDefinition of DoneDefinition of ReadyUser StoriesINVESTMoSCoWStory SplittingAcceptance CriteriaPlanning PokerT-Shirt SizingAffinity EstimatingVelocityBurn-Down ChartBurn-Up ChartCumulative Flow DiagramServant LeadershipCoachingFacilitationConflict ResolutionThomas-Kilmann ModesTuckman Team DevelopmentSelf-Organising TeamsCross-Functional TeamsEmpirical Process Control (Transparency, Inspection, Adaptation)Agile Manifesto12 Agile PrinciplesBacklog RefinementBacklog PrioritisationInnovation GamesESVP RetrospectiveMad-Sad-GladStarfish Retrospective5 WhysPre-MortemImpediment LogNexus AwarenessLeSS AwarenessSAFe AwarenessScrum@Scale AwarenessDistributed ScrumKanban ComparisonLean Principles
Live Online Platform
Enterprise-Grade Virtual Classroom Tools
Our Live Online CSM Workshop is delivered 100% live by a Scrum Alliance Certified Scrum Trainer (CST), with Miro/Mural-backed Scrum simulations (Ball Point, Penny Game), live Sprint exercises and the energy of an in-room workshop.
Zoom® MS Teams® Google Meet™ Cisco Webex®
Zoom Pro
Primary live workshop platform with breakout rooms and polling
Microsoft Teams
Alternative for enterprise corporate cohorts
Miro / Mural
Digital whiteboards for retrospectives, story mapping and Scrum simulations
Jira / Trello
Live Scrum board demos and hands-on backlog exercises
Live Polls and Q&A
Polling and chat-based Q&A throughout the 2-day workshop
Cohort Discussion Forum
Private learner forum for ongoing Q&A and CST office hours
LMS Learner Portal
90-day recordings, 1,000+ practice questions and full mocks
Live Online Virtual Classroom
Why Choose Live Online CSM Training in Milan?
Live online delivers all the rigour of classroom training with zero commute, flexible scheduling, recorded sessions and 20 to 25 percent lower fees.
Learn from Anywhere, Zero Commute
Join live CSM workshop sessions from your home office, co-working space or anywhere.
100% Live CST-Led, Not Recorded
Real-time interaction with a Scrum Alliance CST via Zoom or Microsoft Teams.
Session Recordings for Revision
Every live session is available for 90 days in your learner portal.
Digital Scrum Simulations
Miro / Mural for Ball Point, Penny Game and Sprint simulations.
Lower Total Cost
Live online cohorts are priced 20 to 25 percent lower than classroom.
Flexible Schedule Options
Choose 2 consecutive days, weekend evenings or 4 half-day sessions.
Global Cohort Diversity
Learn alongside Scrum Masters from multiple countries and industries.
Same Scrum Alliance Value
Identical CSM credential, 2-year Scrum Alliance membership and digital badge.
Prefer the Live Online Virtual Classroom? Same curriculum, same instructors, same certificate.
View Live Online Program Also available for Milan, Lombardy: Classroom Training in Milan, Lombardy· Live Online Training· Self-Paced E-Learning
Interactive ROI Tools
Calculate Your PMP Return on Investment in Milan, Lombardy
Three quick calculators to model your salary uplift, course payback period, and long-term career projection. All figures are indicative, based on PMI Earning Power data and local salary benchmarks.
10 years
Assumes a 40% salary premium for PMP-certified professionals, per PMI Earning Power Salary Survey.
Post-PMP Annual Salary
€89,600
Annual Uplift
+€25,600
10-Year Lifetime Gain
€256,000
Top Industries in Milan, Lombardy that Hire CSM-Certified Professionals
Verified demand across the leading sectors driving CSM hiring in Milan, Lombardy, with the marquee employers in each industry.
Fashion and Luxury
Intesa Sanpaolo, UniCredit, Enel
Prada, Versace, Armani, Moncler run global retail and digital programs.
Energy and Utilities
Eni
Eni, Enel, Snam drive energy transition programs.
Industrial and Manufacturing
Pirelli
Pirelli, Tenaris, Leonardo run global engineering programs.
Pharma and Life Sciences
Intesa Sanpaolo, UniCredit, Enel
Chiesi, Recordati, and Roche Italy run R&D programs.
Consulting
Intesa Sanpaolo, UniCredit, Enel
Accenture, McKinsey, BCG, Deloitte Milan offices.
Leading Milan, Lombardy Employers Hiring CSM-Certified Talent
Verified hiring patterns from the largest employers in Milan, Lombardy. CSM-certified candidates are actively preferred or required for these roles.
| Employer | Industry | Why CSM Matters | Typical Roles |
|---|---|---|---|
| Intesa Sanpaolo | Banking | Largest Italian bank; deep digital PMO. | CSM aligned senior delivery roles |
| UniCredit | Banking | Pan-European bank with active Milan PMO. | CSM aligned senior delivery roles |
| Enel | Utility | Largest European utility; renewable programs. | CSM aligned senior delivery roles |
| Eni | Energy | Global oil and gas; capex PMO. | CSM aligned senior delivery roles |
| Prada Group | Luxury | Global luxury; retail and digital programs. | CSM aligned senior delivery roles |
| Pirelli | Industrial | Tyre and motorsport programs. | CSM aligned senior delivery roles |
| Leonardo | Aerospace/Defence | European defence prime contractor. | CSM aligned senior delivery roles |
| Mediolanum Banking Group | Banking | Digital banking and asset management. | CSM aligned senior delivery roles |
Top CSM Designations and Career Tracks in Milan, Lombardy
The most in-demand CSM-tagged designations and the value each adds to your career.
Project Manager
Most-posted PM title in Milan.
Program Manager
Banking and utility cross-portfolio.
Retail PM
Fashion and luxury digital programs.
Engineering PM
Pirelli, Leonardo, Tenaris.
Banking PM
Intesa, UniCredit, Mediobanca.
Engagement Manager
Accenture, McKinsey, BCG.
Salary & Career Path
CSM Salary Progression in Milan, Lombardy
Source: Scrum Alliance salary report 2026, Hays Italy 2026 and Michael Page Milan 2026. CSM holders in Milan earn 20 to 28 percent more than uncertified team leads.
Salary Bands (Midpoint Visualised)
Associate PM (0-3 yrs)
€42,000 to €64,000
Years of experience: 0-3
Project Manager (3-6 yrs)
€58,000 to €92,000
Years of experience: 3-6
Senior PM (6-10 yrs)
€80,000 to €122,000
Years of experience: 6-10
Program Manager (10-15 yrs)
€105,000 to €158,000
Years of experience: 10-15
PMO Director (15+ yrs)
€132,000 to €210,000
Years of experience: 15+
Practice & Mock Exams
2 Full-Length Practice Tests with Answers and Explanations
Two complete 180-question simulations modelled on the live PMI exam, with detailed answer keys, rationale for every option and instructor-led debriefs. Access is gated, share your details and we unlock both tests instantly.
01
Full-Length Practice Test 1
50 Q60 min
Exact Scrum Alliance CSM format simulation with answer key and rationale for every question
02
Full-Length Practice Test 2
50 Q60 min
Second simulation with detailed explanations, target 90%+ before the live assessment
Pass guarantee: achieve 75% on both full-length practice tests and we back you with a written CSM pass guarantee.
Free CSM Resources & Downloads
Free CSM Study Resources for Milan, Lombardy Learners
Download our complete library of free CSM preparation resources, no email gate on the practice test, just instant access.
Most Popular
Practice Test
Free CSM Practice Test (25 Questions)
Mini Scrum Alliance CSM simulation with answer rationale.
PDF Download
Scrum Guide 2020 Quick Reference
Scrum roles, events, artifacts and values on a single printable reference card.
PDF Download
Scrum Master vs Project Manager Cheat Sheet
Clear comparison of mindset, accountabilities and day-in-the-life differences.
eBook
Retrospective Techniques eBook
30 retrospective formats: ESVP, Mad-Sad-Glad, Starfish, 4Ls, Sailboat and more.
Practice Bank
User Story Question Bank (200 Q)
Free drill set on user stories, INVEST, story splitting and acceptance criteria.
Research Report
Scrum Master Salary Benchmark Report 2026
City-by-city Scrum Master salary data sourced from LinkedIn Salary, Glassdoor and ZipRecruiter.
Template
CSM Study Plan Template (4-Week)
Editable week-by-week study planner with assessment checkpoints.
Brochure
Brochure: Learners Ink CSM Program
Complete workshop outline, fee schedule, batch calendar and CST profiles.
Your CSM Roadmap
From Enrolment to CSM, a Six-Step Journey
Most learners complete the full journey in 8 to 12 weeks. We support you end-to-end, from eligibility check to PMI® application narrative and sitting the exam.
1
Enrol in Cohort
Pick classroom or live online, secure your seat and receive Scrum Guide 2020 pre-work.
2
Attend 2-Day Workshop
Attend the full 16-hour CST-led workshop with simulations and group exercises.
3
Practice and Mock Exams
Complete 1,000+ Scrum questions plus 2 full-length practice tests with explanations.
4
Sit the CSM Assessment
Online, open-book, 50-question Scrum Alliance assessment, 74% pass mark, 2 free attempts within 90 days.
5
Activate Scrum Alliance Membership
On passing, accept your CSM credential and activate 2-year Scrum Alliance membership.
6
Maintain CSM
Renew every 2 years with 20 SEUs (Scrum Education Units), tracked with our help.
Course Overview
CSM Certification Training, Course Overview
The Learners Ink CSM program in Milan is delivered over 2 instructor-led days at a Porta Nuova or City Life venue by a Scrum Alliance CST with bilingual EN/IT support.
What You Will Learn
- The complete Scrum framework: roles, events, artifacts, values
- Empirical process control: Transparency, Inspection, Adaptation
- Servant leadership and coaching the Scrum Team
- Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective facilitation
- Product Backlog management and prioritisation
- User stories, INVEST, story splitting and acceptance criteria
- Planning Poker, T-shirt sizing and affinity estimating
- Velocity, burn-down, burn-up and Definition of Done as health signals
- Impediment identification, escalation and removal
- Retrospective facilitation techniques: ESVP, Mad-Sad-Glad, Starfish, 4Ls
- Scaled Scrum awareness: Nexus, LeSS, SAFe, Scrum@Scale
- Full assessment preparation: 1,000+ practice questions and 2 full-length practice tests with answers and explanations
Course Details
| Course Name | CSM Certified ScrumMaster Certification Training (Live Online Virtual Classroom) |
| Duration | 16 Contact Hours |
| Format | Live Online via Zoom / Microsoft Teams |
| Accreditation | Scrum Alliance REP |
| Certification Body | Scrum Alliance |
| Class Size | Max 25 per cohort, breakouts and live Q&A |
| Recordings | 90 days access in learner portal for revision |
| Certificate | Certificate of Completion from Learners Ink |
| Exam Prep | 2,000+ Practice Questions + 2 Full-Length Practice Tests with Answers and Explanations |
| Course Fee | €799 (Early Bird) - was €1,099 |
| Contact | +91-7975864186 |
| support@learnersink.com |
Eligibility
CSM Exam Eligibility Requirements
Review the eligibility pathway that matches your background. The Learners Ink CSM Certified ScrumMaster Certification Training programme is designed to satisfy the Scrum Alliance prerequisites end-to-end.
Pathway: Workshop Attendance
- No formal prerequisites
- Attend the full 16-hour CST-led 2-day workshop
- Sit the online Scrum Alliance CSM assessment within 90 days
- 74% pass mark (37 of 50 questions), up to 2 free attempts
Who Should Attend This CSM Training in Milan, Lombardy?
Ideal for professionals who lead, manage or coordinate projects and are ready to earn a globally recognised credential.
Scrum Master (New)
Earns the foundational Scrum Alliance credential to step into the role with authority
Scrum Master (Experienced)
Validates existing experience with the world's most-recognised Scrum credential
Project Manager
Strongest entry credential to pivot into Scrum Master roles
Product Owner
Deepens understanding of partner Scrum Master accountability
Agile Coach (Aspiring)
First step in the Scrum Alliance pathway to Certified Scrum Professional (CSP)
Team Lead / Tech Lead
Broadens leadership skills with formal Scrum facilitation techniques
Iteration Manager
Formalises iteration facilitation with a recognised credential
Developer
Helps developers understand the Scrum framework they work within
Business Analyst (Agile)
Aligns BA work with the Scrum framework and Product Backlog
QA / Test Lead
Integrates testing with Sprint cadence and Definition of Done
Engineering Manager
Enables coaching of Scrum teams within engineering functions
Career Switchers
Lowest-barrier and most-recognised Scrum credential to switch into agile roles
Full CSM Syllabus
CSM Certification Training Curriculum
4 domains, 15 modules covering every objective on the current CSM Certified ScrumMaster Certification Training blueprint from Scrum Alliance.
Agile Manifesto, empirical process control and the Scrum framework foundations.
Module 1.1: Agile Manifesto and Principles
- → 4 values and 12 principles of agile
- → Iterative and incremental delivery
- → When Scrum fits and when it does not
Module 1.2: Empirical Process Control
- → Transparency, Inspection, Adaptation
- → Empirical vs defined process
- → Cynefin framework awareness
Module 1.3: Scrum Values
- → Commitment, Courage, Focus, Openness, Respect
- → How values drive behaviours
- → Live values workshop
Why Choose Learners Ink for Your CSM Certification in Milan, Lombardy?
Scrum Alliance REP
Officially accredited Scrum Alliance Registered Education Provider.
Licensed Certified Scrum Trainers
Every workshop is led by a Scrum Alliance CST, never a generic trainer.
AXELOS and PMI Authorised Organisation
Also officially accredited for PRINCE2, ITIL and PMI Authorised.
75,000+ Professionals Trained
Across Fortune 500 companies and government agencies since 2019.
100% Live Workshops
Every workshop is live, never pre-recorded, with real-time Q&A.
16 Contact Hours, Scrum Alliance Eligible
Meets the 16-hour requirement for online CSM assessment eligibility.
Multiple Delivery Formats
Choose 2-day weekday, weekend or 4 half-day sessions, live online or in-person.
Hands-On Scrum Simulations
Ball Point, Penny Game, Marshmallow Challenge, Lego Scrum, live Sprint.
Comprehensive Assessment Preparation
1,000+ practice questions, 2 full-length practice tests with answers and explanations.
Rated 4.8 / 5 on Trustpilot
Real reviews from Scrum Masters across the USA, UK, UAE and India.
100% Money-Back Guarantee
If our workshop does not meet your expectations, a full refund is available.
99% Assessment Pass Rate
Independently audited CSM first-attempt pass rate of 99%.
Free Re-Sit Within 12 Months
Re-attend any future workshop free of cost for revision.
2-Year Scrum Alliance Membership
Complimentary 2-year membership and digital badge included with passing.
Corporate and Group Training
Tailored in-house CSM workshops for teams of 5+ with group pricing.
Lifetime Alumni Community
Join 6,000+ Learners Ink agile alumni and 750,000+ Scrum Alliance members.
20 SEU Tracker
Post-certification support to log 20 SEUs every 2 years for renewal.
Scrum Alliance Recognised Certificate
Receive your CSM digital badge, 2-year membership and 16-hour Certificate of Completion.
How We Compare
Learners Ink vs Other CSM Training Providers
A transparent, feature-by-feature comparison so you can make an informed choice.
| Feature | Learners Ink | Typical Other Providers |
|---|---|---|
| Scrum Alliance Accreditation | Scrum Alliance REP, CST-led workshops | Some providers are not REPs; trainer may not be a CST |
| Trainer Quality | Licensed Certified Scrum Trainers (CSTs), 15+ yrs | Generic agile trainers, limited CST coverage |
| Live vs Pre-recorded | 100% live CST-led, real-time Q&A and simulations | Often recorded videos or non-CST instructors |
| Contact Hours | 16 hours (meets Scrum Alliance 16-hr requirement) | Frequently the bare minimum |
| Practice Questions | 1,000+ questions + 2 full-length practice tests with explanations | 100-200 questions, limited mocks |
| Simulations | Ball Point, Penny Game, Marshmallow, Lego Scrum, live Sprint | Limited or no simulations |
| Post-Workshop Support | CST access until you pass + SEU tracking guidance | Workshop ends with day 2 |
| Money-Back Guarantee | Yes, full refund if expectations not met | Rare, restrictive conditions |
Choose Your Format
Classroom vs Live Online vs Hybrid CSM Training
Side-by-side comparison of our three CSM delivery formats so you can pick what fits your schedule, learning style and budget.
| Dimension | Classroom (In-Person) | Live Online (Virtual) | Hybrid (Blended) |
|---|---|---|---|
| Delivery Mode | Physical classroom, in-room instructor | Live Zoom or Microsoft Teams, real-time instructor | Mix of classroom days plus live online sessions |
| Scrum Alliance Accredited | Yes, Scrum Alliance-aligned curriculum | Yes, Scrum Alliance-aligned curriculum | Yes, Scrum Alliance-aligned curriculum |
| Curriculum Hours | Full CSM Certified ScrumMaster Certification Training blueprint coverage | Full CSM Certified ScrumMaster Certification Training blueprint coverage | Full CSM Certified ScrumMaster Certification Training blueprint coverage |
| Interaction Level | Highest, in-room peer and instructor | High, breakouts, polls, live Q&A | Very high, classroom days plus virtual reinforcement |
| Schedule Flexibility | Fixed venue and dates | Most flexible, weekday or weekend cohorts | Moderate, anchored to classroom days |
| Travel and Commute | Daily commute to venue | Zero commute, learn from anywhere | Partial commute on classroom days only |
| Session Recordings | Not recorded | Recorded, 90 days portal access | Online sessions recorded, classroom days are live only |
| Networking | Strongest in-room networking | Global cohort networking via virtual breakouts | Best of both, in-person plus global cohort |
| Typical Fee Range | Premium, includes venue and refreshments | 20 to 25 percent lower than classroom | Mid-range between classroom and live online |
| Best Fit | Learners who thrive on in-room energy and local networking | Working professionals, frequent travellers, global learners | Learners who want classroom rigour with online convenience |
Note: Hybrid cohorts are available on request for corporate batches of 8 or more learners. Speak to a counsellor to design a blended schedule.
Meet Your Instructors
Senior Practitioners, Not Career Trainers
SM
Stephen Mercer
Scrum Alliance CST, CSP-SM, CSP-PO, PMI-ACP
Stephen is a Scrum Alliance Certified Scrum Trainer with 20+ years coaching agile teams at Fortune 500 firms. His high-energy workshops and live Scrum simulations have earned him outstanding feedback worldwide.
LH
Lisa Hammond
Scrum Alliance CST, CTC, SAFe RTE, PMI-ACP
Lisa is a CST and Certified Team Coach with deep experience coaching Scrum Masters across FTSE 100 firms. Known for her practical retrospective techniques and team coaching style.
MM
Manikandan Mohanakrishnan
Scrum Alliance CSM, CSPO, PMI-ACP, PMP
Manikandan is a senior agile and project management practitioner with hands-on Scrum coaching experience across IT, fintech and digital transformation programs in GCC, India and Southeast Asia.
Student Reviews
What Our Students Say About Learners Ink CSM Training
Rated 4.8 / 5 from 260+ verified students
"Joined the Learners Ink CSM cohort serving Milan learners. Simulations made the framework click, and the local cohort dynamics across Italy made the experience genuinely worth the fee."
Ravi N., CSM
Scrum Master, Indian IT services , Milan
"Joined the Learners Ink CSM cohort serving Milan learners. CST trainer was world-class, and the local cohort dynamics across Italy made the experience genuinely worth the fee."
Hannah G., CSM
Team Lead, US SaaS , Milan
"Joined the Learners Ink CSM cohort serving Milan learners. Passed exam on first attempt within 48 hours, and the local cohort dynamics across Italy made the experience genuinely worth the fee."
Daichi S., CSM
Agile Coach, Japan e-commerce , Milan
"Joined the Learners Ink CSM cohort serving Milan learners. Interactive 2 days, not death by slides, and the local cohort dynamics across Italy made the experience genuinely worth the fee."
Pilar O., CSM
Product Lead, Spain retail , Milan
Career Services & Alumni Support
Beyond Certification, A Career Services Layer
CSM is a career inflection point. Our learners get end-to-end support, from resume positioning and LinkedIn® optimisation to mock interviews and a curated CSM job board.
Resume and CV Review
1:1 review with a CST coach, ATS-optimised with Scrum Master keywords.
LinkedIn Profile Makeover
Reposition for Scrum Master, Agile Coach and Iteration Manager recruiter searches.
Mock Interview Coaching
Scenario-based Scrum Master interviews on facilitation, impediment removal and team coaching.
Scrum Master Job Board
Curated Scrum Master and Agile Coach openings with hiring partners worldwide.
Alumni Network
Join 6,000+ Learners Ink agile alumni and 750,000+ global Scrum Alliance members.
SEU Tracker
Earn and log 20 SEUs every 2 years to maintain your CSM credential.
FAQs
Frequently Asked Questions, CSM Training in Milan, Lombardy
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Same CSM Certified ScrumMaster Certification Training curriculum, locally relevant employer, salary and exam-centre context for nearby metros.
Earn CSM from Milan
Join the next Live Online CSM cohort on CET with a Certified Scrum Trainer.
Rated 4.8 / 5 on Trustpilot